Office Assistant/ Event and Enrollment Specialist
Job Description
Job Description
Benefits:
- Employee discounts
- Flexible schedule
- Free uniforms
- Training & development
- Competitive pay based on experience and skills
- Flexible scheduling
- Work/Life Balance
- Free swim lessons for your children
- Free use of the best swim technology in the area
- We invest in you! Grow your career in the industry
- Develop and implement local marketing strategies to boost enrollment.
- Convert Trial and Leads to enrollments.
- Organize a well maintained and clean work environment
- Assist at the front desk, providing exceptional customer service to visitors and families.
- Coordinate community outreach events and partnerships to promote our swim programs.
- Respond to inquiries via phone, email, and social media promptly and professionally.
- Track and analyze enrollment metrics to optimize marketing efforts.
- Maintain a welcoming and organized front office environment.
- Collaborate with the team to enhance customer experience and retention.
- Willingness to conduct swim lessons
- Maintain quality customer service by enforcing high customer service standards amongst all employees
- Requirements:
- Proven experience in marketing, social media management, or customer service.
- Strong communication skills, both written and verbal.
- Ability to work in a fast-paced, team-oriented environment.
- Familiarity with social media platforms and marketing tools.
- Excellent organizational skills and attention to detail.
- Passion for working with children and promoting aquatic safety.
- High school diploma or equivalent; college degree preferred.
- Flexible schedule, including evenings and weekends.
- Prior lifeguarding and swim instructor experience a plus
- About Us:
SafeSplash South Plainfield has been a trusted name in swim education for over a decade, providing exceptional swim lessons tailored for all ages. Our dedicated team is passionate about fostering a love for swimming while ensuring safety and fun, making us a favorite choice among families in the community.
- Office Administrative experience
- Extensive experience with customer experience
- Finding and hosting events
- A Team-driven leader: cares about staff and leads with the intent to build up the enrollment
- Flexible schedule: will be required to work some evenings and weekends
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