Engagement Ambassador University of Delaware

Role Overview:
Encoura is hiring students to work as Engagement Ambassadors at the University of Delaware Engagement Center. Engagement Ambassadors conduct meaningful digital and traditional interactions with alumni parents and friends. The part-time Engagement Ambassador may contact prospects using text video or phone while conducting themselves as a professional representative of one of Encouras partner institutions.

Engagement Ambassadors can gain experience in marketing networking fundraising and sales negotiations while working at the Engagement Center. If youre looking for a rewarding part-time position that boosts your resume and communication skills see below to learn more and apply today!

A Day in the Life:

• Contact donors and prospects to collect donations verify information and share institutional updates.
• Capable of following a script when reaching out to prospects.
• Accurately enter data into our computer system.
• Meet or exceed goals as outlined by your manager.
• Work a minimum number of shifts each week/month.
• Pass new hire and compliance trainings.

About You:

• Current student at University of Delaware
• Demonstrated strong command of English (both verbal and written).
• Capable of effectively communicating with a variety of individuals.
• Working knowledge of Microsoft Office.
• Must be able to operate in an office setting and routinely use standard office equipment such as computers phones etc.
• Must be able to work in an environment where the noise level is moderate.
• This is largely a sedentary role; Infrequent light physical effort is required (minimum of five pounds).

The entry-level wage for this role starts at $15.25 / hour with the opportunity for longevity-based merit increases. The upper wage range is based on longevity locality and performance. Employees new to Encoura should expect to start at the entry-level wage. This ongoing part-time position does not qualify for health benefits. Encoura complies with all state and local laws that require specific forms of paid time off.

Center Hours:

• Monday - Friday 6:00 - 9:00 pm Eastern Time (ET)

Directions:

196 South College Ave
Newark DE 19711

UD Engagement Call Center is located at 196 South College Ave. (Across from Morris Library and in between the Center for Black Culture and the Visitors Center.) Please go around the back to find the entrance. Paid parking located in the visitor centers lot or street parking on Kent Way.

Questions - reach out to:

Toni McNeill
Engagement Center Manager

AboutUs

Encouras mission is to empower students and institutions to create meaningful connections so everyone can make the most informed decisions to achieve their goals. Since 1972 the Company has evolved its products and services to better represent the link between students and higher education institutions and to create the highest probability of student success.

Encouras expertise now spans enrollment research marketing student success and advancement and provides an unmatched combination of higher education experience and innovative solutions for colleges and universities. The Company also offers Encourage the nations largest free college and career planning program used by millions of high school students and educators nationwide.

It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race color religion sex sexual orientation gender identity national origin age protected veteran or disabled status or genetic information. All applicants must be eligible to work in the U.S.

Encoura endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require reasonable accommodation to complete any part of the application process or are limited in the ability and need an alternative method for applying please contact the Talent Team.

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