Senior Customer Development Manager - Amazon

At Nestlé Health Science, we believe that nutrition, science, and wellness must merge, not collide. Here, we embrace the intrinsic connections of these three pillars, harnessing their collective strength to empower healthier lives. Our broad product portfolio includes renowned brands like Garden of Life®, Nature's Bounty®, Vital Proteins®, Orgain®, Nuun®, BOOST®, Carnation Breakfast Essentials®, Peptamen®, Compleat Organic Blends®, and more. We also have extensive pharmaceutical expertise, offering innovative medicines that aim to prevent, manage, and treat gastrointestinal and metabolic-related diseases.

At Nestlé Health Science, we bring our best for better lives. Our people are challenged to bring fresh, diverse views and make bold moves to empower healthier lives through nutrition. We know brilliant ideas can come from anyone, anywhere. Here we embrace the entrepreneurial spirit and collaborate with teams that champion focused and forward thinking. We are committed to fostering professional growth and celebrating the achievements of our people along the way. We offer dynamic career paths, robust development, opportunities to learn from talented colleagues around the globe, and benefits that support physical, financial, and emotional wellbeing. 

Join us to innovate for impact and reimagine the future of health and nutrition for patients and consumers.

The Senior Manager of Customer Development at Nestle Nutrition & Health is accountable for overseeing the operational aspects of Amazon sales for the company. This role involves implementing and carrying out strategic plans on Amazon to achieve Garden of Life and Solgar's revenue and profit growth targets. Working under the guidance of the Director of Customer Development, this role is responsible for developing and executing sales strategies that align with brand positioning, consumer trends, and long-term growth objectives. This is a remote based position with seldom travel within the United States.

  Responsibilities:

• Develop, execute, and measure results of sales strategies to achieve revenue, traffic, and profitability targets that align with both the mechanics of Amazon ecosystem and broader organizational objectives
• Ensure alignment with target budget plan and new product distribution goals
• Oversee relationship with both Amazon and agency partners, including regular engagement, strategy planning, and tactical execution
• Collaborate cross-functionally with internal teams such as digital media, creative, and finance to ensure plan execution
• Identify trends and new opportunities for revenue and category growth, and present recommendations to Ecommerce Leadership
• Analyze sales performance, market trends, and competitive activity to inform decision-making

• Deliver customer presentations relating to innovations, promotions, pricing, etc.
• Partner with cross-functional teams to develop and execute holistic launch plans for new products

Requirements:

• Bachelor’s degree in business or related field; MBA a plus
• 5+ years sales experience, consumer products experience strongly preferred
• 3+ years brand building experience on Amazon
• Proven Amazon 1P sales experience; including familiarity with Amazon Vendor Central data sources and executing effective pricing and promotional activities to increase sales and market share for the company and its customers
• Experience with project management including project planning and management in a complex, fast-moving environment
• Strong relationship and account management experience; well versed in working collaboratively with partners and customers to drive initiatives that deliver on goals

Skills:

• Strong sales and revenue generating skills
• Strong financial and business acumen
• Dynamic leader who can push past obstacles, overcome objections, and build advocacy with the customer as well as internal teams
• Ability to recommend and execute creative solutions and push beyond the obvious to deliver recommendations that cover new or “unchartered” territories
• Excellent written, oral, and interpersonal communication skills; articulate communicator who can quickly synthesize data
• Practice active listening with customers, gaining insights and moving objectives forward
• Highly organized with the ability to prioritize, shift priorities as required, and ultimately meet deadlines
• Ability to multi-task in a fast-paced environment and exhibit follow-through
• Problem solver with a solutions-oriented mindset
• Proficient in MS Office Suite
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 The approximate target compensation range for this role is $160K to $180K. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as geographic location of the position.

Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. Learn more at Nestle in the US Benefits | Nestlé Careers

It is our business imperative to remain a very inclusive workplace.


To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.

The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at [email protected] or please dial 711 and provide this number to the operator: 1-800-321-6467.

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Job Requisition: 404765