Project Manager, Third Party Oversight Senior Associate

Job Description

The JPMorgan Chase Corporate Third Party Oversight (CTPO) team is responsible for developing, deploying, overseeing and ongoing reporting of the firmwide programs that ensure the effective use of third parties and inter-affiliates to accomplish JPMorgan Chase's strategic goals. This includes building awareness of the programs at the firm and ensuring consistency globally across both the lines of business and corporate groups. It also includes understanding and dissemination of regulatory requirements and reporting to regulators on the status of key initiatives. The major focus of the program is to ensure our third parties are performing to the same high standards to which JPMorgan Chase holds itself accountable, including client service, quality, control, regulatory compliance, business resiliency and protection of information.

As a Project Manager - within the CTPO team, you will be at the center of a fast paced third party risk management environment responsible for implementing projects and processes to drive strategic priorities, business transformation and operational efficiency initiatives. You will focus on implementing processes and tools that will strengthen controls, improve transparency, and enhance user experience. You will manage and execute various high visibility cross-functional projects by managing the project plans, and balancing global and regional priorities through working with key partners while addressing stakeholder requirements and managing multiple dependencies.

Job Responsibilities:

• Manage multiple projects related to key strategic initiatives from inception through closure.
• Define project success criteria and measure progress against established benchmarks.
• Create and execute project plans (Excel/MS Project/PowerPoint), including tracking key milestones and associated tasks, dependencies, and risks.
• Engage and interact with relevant stakeholders during requirements-gathering sessions, feedback sessions, focus groups, and user groups.
• Manage issue tracking, escalation, and resolution, and identify and monitor project risk trends and concerns.
• Develop project-related communications and create project artifacts in support of the overall delivery of initiatives.
• Report project status to key stakeholders using standard formats.
• Work closely with CTPO business Subject Matter Experts, JPMorgan Chase Line Of Business contacts, and Product, Technology, Control, Reporting, and Data Science teams to review and prioritize project activities.
• Be a proactive risk manager and an advocate of standard risk-control principles to preserve the safety of the firm

Required Qualifications, Capabilities and Skills:

• Bachelor’s degree
• 3 to 5 years of proven experience in leading complex cross-functional projects from initiation to closure and bringing measurable improvements.
• Experience with process improvement and operational efficiency initiatives in the financial services and/or technology sectors.
• Proven ability to apply advanced analytical, technical, and problem-solving skills to successfully deliver projects.
• Experience running technology-centric projects; ability to create data‑driven impact analyses and narratives for leadership.
• Strong written and oral executive-level communication skills, with the ability to convey complex information in an understandable, compelling, and persuasive manner at all levels.
• Strong analytical skills with the ability to synthesize high-level information into actionable insights.
• Highly organized, with superior attention to detail and the ability to work independently.

Preferred Qualifications, Capabilities and Skills Skills:

• Advanced in Microsoft Project, Excel and PowerPoint
• Interest in learning new technologies, including AI/ML
• Project Management Professional (PMP) certification, Prosci Change Management certification, and/or Consulting firm experience a plus
• Ability to identify key issues, gather data to investigate those issues and develop actionable recommendations. Given a strong fact base, candidate should be able to defend point of view in the face of resistance
• High level of organizational skills, attention to detail and ability to manage multiple projects

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Global Supplier Services (GSS) manages the source-to-pay cycle, engaging with suppliers, negotiating contracts, conducting risk assessments and evaluating the customer experience. Global teams support sourcing, third party oversight, procurement and payment operations, supplier relationship management and customer experience.