Customer Service Representative - FASTSIGNS
Job Description
Job Description
Are you a natural people person who thrives on helping others succeed?
Do friends say youd be great in sales or customer service? Are you looking for a role where you can grow your skills, learn something new every day, and build a real career? If so, FASTSIGNS wants to meet you. About the Role As a Customer Service Representative at FASTSIGNS, youll be the first point of contact for customershelping them bring their ideas to life through custom signage solutions. Youll work across email, phone, in-person, and even on-site visits to businesses. Your mission? Build strong relationships, solve problems creatively, and deliver an exceptional customer experience from start to finish. What Youll Do- Serve as the face of FASTSIGNS, greeting and assisting customers
- Consult with clients to understand their needs and recommend solutions
- Prepare estimates, process work orders, and manage project timelines
- Collaborate with the production team to ensure timely delivery
- Participate in daily team huddles and contribute to marketing efforts
- Maintain organized records and follow up with clients to ensure satisfaction
- Extensive trainingboth online and in-person
- A clear path for career advancement
- A dynamic, fast-paced environment where no two days are the same
- The chance to work with a global leader in the signage industry (700+ locations worldwide)
- A supportive team that values your ideas and growth
- Outgoing, friendly, and eager to learn
- A great listener with strong communication skills
- Organized and detail-oriented
- Comfortable with technology and multitasking
- Passionate about helping others and solving problems
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