Marketing & Customer Support Coordinator

Benefits:

• Bonus based on performance


• Competitive salary


• Opportunity for advancement

We’re Hiring: Marketing & Customer Support Coordinator

ACE Handyman Services Montclair

📍 Location: Montclair, NJ
📅 Part-Time (20–25 hrs/week) | Remote/Hybrid | Potential to Grow into Full-Time

About Us

ACE Handyman Services Montclair is a trusted provider of professional home repair and improvement services. We’re known for top-quality craftsmanship, reliability, and exceptional customer service. Now, we’re looking for a Marketing & Customer Support Coordinator to help expand our reach and strengthen our customer experience.

About the Role

This is a part-time, hands-on role blending marketing and light customer support. You’ll be helping us grow our brand online, generate new leads, and engage both residential and commercial customers — while also assisting with customer care. More hours may become available as the role grows, and this can evolve into a full-time or blended CSR/marketing position .

Key Responsibilities

✔ Create engaging content and marketing materials using tools like Canva
✔ Manage and run social media ads (Facebook, Instagram, LinkedIn, etc.)
✔ Oversee website content and updates; implement SEO strategies to reach more residential clients
✔ Assist with commercial marketing outreach (cold calling, emails, or other agreed methods)
✔ Capture and post occasional project photos and testimonials (1–2 times per month)
✔ Provide light customer support — follow up with clients, gather reviews/testimonials, assist with scheduling or inquiries
✔ Track performance metrics, analyze data, and help improve results

What We’re Looking For

✅ 1–3 years of experience in marketing or social media management (home services/local business a plus)
✅ Familiar with Canva, WordPress/Wix (or similar), and social media ad platforms
✅ Strong communication skills, both written and verbal
✅ Creative and comfortable with photography/video (preferred but not required)
✅ Organized, reliable, and able to balance marketing and customer support tasks
✅ Local knowledge of Montclair/Essex County a plus!

Why Join Us?

🌟 Flexible part-time schedule
🌟 Remote-friendly, with occasional in-person work in Montclair
🌟 Growth potential into full-time or blended CSR role
🌟 Supportive, small team environment where your impact is real

Flexible work from home options available.

Compensation: $20.00 per hour

The 800+ Craftsmen who represent our Brand are the heart and soul of our turn-key, white-glove home repair, maintenance, and improvement service. They are skilled and experienced in many trades, but their professionalism and attention to detail is what sets them apart from others who work in the industry.

Most of the projects completed are for Repeat and Referral Customers—folks truly appreciate our high level of service, and they often request additional work by asking for particular Craftsmen by name. If you take great pride in your skills and abilities and wish to join a proven, winning TEAM, please apply to the position(s) available by selecting " Show Me All Jobs " above.

Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchise owner, and not to Ace Handyman Services Corporate.