Childcare Director/Recruiter and Family Placement Coordinator

Agency is seeking a Childcare Recruiter and Family Placement Coordinator.

Agency is seeking a to exceed hiring goals, increase childcare services and improve our company's processes in order to meet market demand. Position would involve various aspects of the business, sales, primarily recruiting and vetting nanny candidates for clients seeking caregivers. It will also involve interacting with client families and providing excellent customer service. Position would be ever-evolving and require teamwork and wearing many hats.

Time Commitment:

This is a full-time, long-term position scheduled Monday through Friday, typically between 8:30 AM and 5:30/6:00 PM. The work schedule may vary based on the company's needs; therefore, flexibility to work outside regular business hours may be required to support the company's growth, clients, and caregivers. The role offers a hybrid work arrangement, combining in-office and remote work. While the primary location is in Short Hills, NJ, the candidate must be willing to travel to our Bedminster and Short Hills offices as directed by management.

Position duties may include, but are not limited to:

1. Providing wonderful customer service to client families and nanny candidates

2. Doing general office administrative work

3. Recruiting and vetting nanny candidates; Process new nanny applications, meticulously verify personal and professional references, and initiate the required background check process.

4. Providing general childcare development (such as training sessions)

5. Basic marketing, including on social media platforms

6. Transcribing correspondences

7. Scheduling: Coordinate and schedule interviews between Placement Managers, Nannies, and Client Families. Manage the agency's master placement calendar.

Ideal Candidate Must Be (in addition to qualifications):

• Creative, energetic, and willing to complete all tasks necessary to increase hiring and sales levels
• Able to work and solve problems both independently and as a team
• Multitasker with strong time management and organizational skills who is able to effectively and efficiently handle multiple tasks and open projects at once
• Able to take direction and also initiative
• Self-starter who completes tasks efficiently when working remotely
• Comfortable and confident using technology
• Excellent written and verbal communication
• Highly organized and detail-oriented
• Able to handle “curve balls” in a fast-paced environment
• Able to navigate challenging conversations while providing excellent customer service
• Someone who remains composed easily and is capable of managing a high volume of emails and phone calls effectively.
• Seeking a loyal long term employee

General Qualifications:

• Must have a minimum 2 to 4 years of experience in recruiting and/or a degree in Human Resources, Organizational Psychology, Education, Business Management, or a Childcare-related field. Marketing / Sales background is a huge plus as we are expanding our services.
• Able to objectively consider the unique needs, preferences, culture, and goals of a family (remaining respectful of all cultures, religions, socio-economic levels, etc.) when pairing nannies and families
• Able to evaluate the working environment before placing a nanny
• Able to increase the company's overall clientele and revenue

About us:
The Nanny Smith Agency is a small consulting agency based out of Bedminster and Short Hills, NJ and serving families in NJ. While our primary focus is serving individual families, we believe in improving the world we live in by pulling together and involving ourselves in fundraising for various causes within the community.

Why Join Our Team?

* Compensation: $18 to $24 per hour, will depend on fit and experience. Please note that training will be at different wage. Open to discussing commission-based compensation for the right candidate.

* Signing bonus after 60 working days.

* Benefits include: a 401(k) match at a typical rate of 3.5% to 6%, profit sharing, paid sick leave, personal paid time off, rollover of personal time, and a healthcare stipend. The company is also open to offering additional benefits following the completion of the probationary period.

* Positive Culture: Work in a supportive, mission-driven environment where your organizational skills directly impact the well-being of local families.

* Growth: Opportunities to take on increased responsibility within the placement process as the agency grows. The company is looking to expand within the next few years.

How to Apply:

Submit application here:

Please include your resume and a cover letter outlining why you are interested in working specifically for a nanny placement agency and how your skills align with this role. If you have any additional questions, you may reach the office at 908-375-3555.