Trainer II

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Join us at Delta Community Supports, Inc. (“Delta”), where every day brings the opportunity to make a difference in the lives of others! As a leading provider of support services for individuals with intellectual and developmental disabilities, we're on a mission to empower and enrich the lives of those we serve. Are you passionate about fostering independence, promoting inclusion, and creating meaningful connections? If so, come be a part of our dynamic team where innovation, compassion, and dedication drive our every endeavor. Embark on a rewarding career journey with Delta Community Supports, Inc., and help us shape a brighter future for all!

Position Summary

Delta Community Supports, Inc. is seeking a strategic and results-oriented Trainer II to join our dynamic team. The Trainer II will play a critical role in training and coordinating mandatory requirements of employee competencies and certifications in accordance with state regulations and additional training as required by Delta. Manages recordkeeping of training and supports the functions of training for all employees.

Key Responsibilities:

• Participate in departmental needs assessments to identify skills or knowledge gaps that need to be addressed.

• Use classroom management practices and facilitation skills to generate an interactive and positive learning experience that enables participants to ultimately apply knowledge gained.

• Use instructional design principles to develop new training courses that effectively deliver content in a variety of approaches to those with all learning styles and are culturally sensitive.

• In conjunction with other stakeholders create and deliver New Employee Orientation, First Aid, CPR, and any other training required by Delta.

• Collaborate in the design and maintenance of the new employee orientation-training manual to include relevant policies, procedures, systems, and communication protocols.

• Administer online training through various learning websites, and track transcripts for reporting purposes. Maintain records of employee annual certifications for CPR/First Aid/Fire Safety/etc.

• Provide trainings at all locations as scheduled. Use PowerPoint, Zoom, and other presentation systems effectively.

• Host train-the-trainer sessions for internal subject matter experts.

• Assist the department in assessing instructional effectiveness and determining the impact of training on employee skills and KPI's.

• Serve as an Administrator of the LMS to build department course programs, track training and provide reports as requested.

• Promote and demonstrate ethical and professional conduct at all times ensuring employees conduct themselves in a similar manner.

• Use professional writing skills when communicating and developing training materials.

• Attend meetings, conferences, seminars and training to build knowledge and skills to enhance job performance. Research and recommend new training methods.

• Create and maintain training calendar and coordinate with department Subject Matter Experts to coordinate specialized training as needed.

• Schedule and coordinate quarterly Medication Administration Reviews for new employees and annual reviews.

• Prepare required and requested reports.

• Maximize the development of employees and effectively articulate the mission and values of Delta through positive and supportive communication.

• Effectively communicate the company's vision, mission, core values and guiding support principles to support recipients, their families, employees, funding and accreditation agency personnel and the community.

• Perform other such duties as may be assigned for providing excellent customer service and for the most effective operation of the company.

Qualifications:

• Bachelors Degree

• Valid drivers' license with three (3) years of satisfactory driving history

• Five (5) years training experience in Human Services field. Appropriate additional experience may be considered in lieu of the educational requirements and vice versa.

Benefits:

• Variety of available work schedules to accommodate different lifestyles and preferences.

• Qualified Public Service Loan Forgiveness (PSLF) employer, offering assistance with student loan forgiveness programs.

• 401k Match program, with a generous match of 3%.

• Comprehensive healthcare coverage, including medical, dental, and vision insurance plans.

• Flexible Spending Account (FSA) options for healthcare and dependent care expenses.

• Commuter benefits to help with transportation costs.

• Hospital insurance coverage for unexpected medical expenses.

• Critical Illness Insurance to provide financial support during serious illnesses.

• Identity Theft protection for peace of mind.

• Legal Assistance for personal and professional matters.

• Company Paid Life Insurance coverage for employees and supplemental Life Insurance for additional coverage.

• Company Paid Short-Term Disability Insurance for Pennsylvania employees, providing financial protection in the event of a short-term disability.

• Long-term Disability (LTD) Insurance coverage to support employees in case of long-term disabilities.

• Company Paid Holidays to celebrate important occasions.

• Up to 2 weeks of vacation time in Year One, providing time for relaxation and rejuvenation.

• Up to 2 Floating Holidays for additional flexibility in scheduling time off.

• Up to 15 days of Sick Time to ensure employees can take care of their health without worrying about lost income.

• Employee Assistance Program (EAP), providing eligible employees with confidential counseling, support services, and resources to enhance well-being and maintain work-life balance.

• Professional development and internal advancement opportunities.

• Please note that participation in the listed benefits is contingent upon eligibility criteria.

Delta Community Supports is an Equal Opportunity Employer and we are committed to diversity and equal opportunity in our recruitment and hiring. Qualified candidates of all backgrounds are welcome and encouraged to apply for this position.

EOE M/F/D/V