Customer Service Representative

Job Description

Job Description

Do you love helping people and thrive in a fast-paced environment? At Amco Pest Solutions, Inc., our Customer Service Representatives are the voice of our company, making sure customers feel heard and valued every step of the way. Earn $17–$20 per hour with opportunities for overtime pay -and gain valuable experience in a supportive, team-oriented office environment

With us, every day is an opportunity to improve your skills while making a difference for our clients.

ABOUT OUR COMPANY

At Amco, we pride ourselves on being a diverse, growth-minded, and results-driven company that values trust and teamwork. As a fourth-generation, family-owned and operated business, we understand the importance of fostering a positive work environment where every team member feels valued. Our mission is to provide exceptional pest control services while maintaining our commitment to safety and sustainability. Join us in our dedication to quality service and be a part of a team that encourages growth and development every step of the way.

ABOUT THE POSITION

Schedule: This position is full-time, working Monday through Friday from 8 AM to 5PM, with some Saturdays as needed.

Your Role: As a Customer Service Representative, you'll dive into customer calls each day, scheduling appointments through our software system and ensuring all questions are answered. Whether it's arranging appointments, handling emails, or coordinating with Technicians and sales staff, your organizational skills will be in full swing. Throughout the day, you'll support our team by handling general office duties like filing, data entry, and maintaining an efficient workspace. At 5 PM, you wrap up, knowing you've made an impact on the team and our customers alike.

Must-Have Qualifications:

• High School Diploma
• 1+ years of experience in customer service
• Bilingual in English and Spanish a plus but not necessary
• Reliable transportation

Preferred:

• Data entry and office experience
• Excellent phone etiquette
• Scheduling experience

READY TO APPLY?

If you're ready to make a difference and grow in a customer-focused role, don't wait! Fill out our quick, mobile-friendly initial application-it only takes 3 minutes to get started. Join us at Amco Pest Solutions, Inc. as a Customer Service Representative and be part of a team where every interaction matters!