Medical Assistant Front Office

Job Description

Job Description

Job Title: Medical Assistant Front Office Job Description

We are seeking a dedicated Medical Assistant for the Front Office to provide exceptional service in a bustling medical environment. You will be a vital part of our team, welcoming patients and ensuring their needs are met efficiently and compassionately. This role involves managing patient records using Medent as EMR, handling patient inquiries, and facilitating smooth office operations.

• Welcome patients as they arrive, ensuring they feel comfortable and informed.
• Manage the appointment calendar and schedule patient visits.
• Coordinate with medical staff availability.
• Handle incoming calls and direct them to the appropriate personnel.
• Address patient inquiries and verify patient insurance coverage.
• Assist patients with check-in and check-out procedures, ensuring all necessary forms are completed.
• Maintain and update patient records, ensuring confidentiality and accuracy.
• Process insurance claims, create invoices, and manage patient billing.
• Provide patients with information on treatments, medications, and post-procedure care.
• Order and manage medical supplies and equipment.
• Work with healthcare providers to ensure smooth patient flow and efficient office operations.

• Experience with EMR systems, particularly Medent and ModMed.
• Strong medical assisting and medical reception skills.
• Proven experience as a medical receptionist or in a front office role.
• Ability to organize workload and prioritize tasks.
• Good interpersonal and communication skills.
• Positive, affirming attitude towards patients.

• Orthopedic experience is strongly preferred.
• EMR experience is essential.
• Experience in a medical receptionist or front office role.

The work environment is dynamic and fast-paced, with a large network of 7 offices across New Jersey, providing a small group feel. The team is friendly and eager to teach, fostering a collaborative atmosphere. You will work Monday to Friday, with one weekend per quarter. Shifts start between 7:30 AM and 9:00 AM, with 8-hour shifts. Weekend shifts are from 8:00 AM to 12:00 PM. You will also work one evening shift per week from 12:00 PM to 8:00 PM once trained in Randolph. The role involves working primarily in Morristown and Randolph, with some duties in Hackettstown. The offices are very busy, handling 20-40 patients a day depending on the provider. Benefits include a 401K match, high PTO packages, and team bonding activities.

This is a Contract to Hire position based out of Sparta, NJ.

The pay range for this position is $19.00 - $22.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Sparta,NJ.

This position is anticipated to close on Mar 30, 2026.

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I is embedded into our culture through:

• Hiring diverse talent
• Maintaining an inclusive environment through persistent self-reflection
• Building a culture of care, engagement, and recognition with clear outcomes
• Ensuring growth opportunities for our people

Actalent is an equal opportunity employer.

Actalent is a global leader in engineering and sciences services. For more than 40 years, we’ve helped visionary companies advance their goals. Headquartered in the United States, our teams span 150 offices across North America, EMEA, and APAC—with four delivery centers in India led by 1,000+ extraordinary employees who connect their passion with purpose every day.

Our Bangalore, Hyderabad, Pune, and Chennai delivery centers are hubs of engineering expertise, with core capabilities in mechanical and electrical engineering, systems and software, and manufacturing engineering. Our teams deliver work across multiple industries including transportation, consumer and industrial products, and life sciences. We serve more than 4,500 clients, including many Fortune 500 brands. Learn more about how we can work together at actalentservices.com.