Home HealthCare Agency - Personal & Administrative Assistant

Job Description

Job Description

At Ikigai, our mission is to provide families with the care their loved ones deserve, all within the comfort of their own home . We believe that finding safe, dignified, and compassionate care shouldn’t be a struggle. Our vision is to expand our services and become the most reliable and trusted provider of home health care . We are committed to recruiting dedicated, passionate caregivers who can grow with us and achieve their own Ikigai .

We’re seeking dedicated and experienced Personal & Administrative Assistant working hand in hand with the company Director. If you’re passionate about senior care, have a solid clinical background, and excel at delivering personalized care, we’d love to connect with you!

Job Summary:

We are seeking a proactive and compassionate Personal & Administrative Assistant to support the daily operations of a dynamic home care agency. This hybrid role combines administrative duties with occasional caregiving responsibilities, ensuring seamless coordination between office tasks and client care. The ideal candidate will be highly organized, adaptable, and committed to upholding the agency's standards of excellence in client services.

Key Responsibilities:

• Administrative Support: Manage clerical tasks including data entry, record-keeping, and document preparation to
• support agency operations.
• Scheduling & Coordination: Organize caregiver schedules, handle shift changes, and ensure consistent client coverage.
• Communication Liaison: Act as a point of contact for caregivers, clients, and families, addressing inquiries and concerns promptly.
• Documentation: Maintain accurate records of client interactions, caregiver updates, and administrative activities.
• Time Management: Prioritize daily tasks to ensure timely completion of assignments and responsiveness to emergent needs.
• Problem-Solving: Address scheduling conflicts and administrative challenges with a proactive and solution-oriented approach.
• Confidentiality: Handle sensitive information with discretion, ensuring compliance with privacy regulations.
• Technology Utilization: Employ Microsoft Office, Google Suite, and scheduling software to perform administrative functions efficiently.
• Caregiving Support (As Needed): Provide direct care to clients occasionally, ensuring uninterrupted service during staffing shortages or emergencies.

Qualifications & Skills:

• Minimum of 8 years of experience in caregiving, preferably within a home care setting.
• Proven experience in office administration 1-2 years, including scheduling and clerical tasks.
• Exceptional attention to detail and organizational skills.
• Ability to work independently and take initiative.
• Strong communication skills, both verbal and written.
• Proficiency in Microsoft Office, Google Suite, and scheduling software.
• Flexibility to adapt to changing priorities and responsibilities.
• Professional demeanor with a compassionate approach to client care.

Preferred Qualifications:

• Certification in Home Health Aide (HHA) or Certified Nursing Assistant (CNA).
• Experience in a dual-role position combining administrative and caregiving duties.

Work Environment:

This position operates in both office and client home settings. The role requires the ability to manage administrative tasks in an office environment and provide hands-on care in clients' homes as needed.

Application Process:

Interested candidates should submit a resume and contact details.

Hours: Four hours a day (TBD): Monday, Wednesday and Friday

Why apply for this role?

1. Career Advancement Opportunities

• Clear pathway for professional growth and potential transition into a full-time position.
• Next job level Office manager.
• Part-Time (with potential for Full-Time)

2. Meaningful Role Combining Administrative and Caregiving Experience

• Engage in a dual-role position that blends administrative tasks with hands-on caregiving.
• Contribute to both the operational excellence and direct care services of our agency.

3. Flexible Schedule and Professional Development Opportunities

• Benefit from a flexible work schedule that supports work-life balance.
• Access ongoing training and development programs to enhance your skills.

At Ikigai, our mission is to provide families with the care their loved ones deserve, all within the comfort of their own home. We believe that finding safe, dignified, and compassionate care shouldn’t be a struggle. Our vision is to expand our services and become the most reliable and trusted provider of home health care. We are committed to recruiting dedicated, passionate caregivers who can grow with us and achieve their own Ikigai.

Company Description

At Ikigai, our mission is to provide families with the care their loved ones deserve, all within the comfort of their own home. We believe that finding safe, dignified, and compassionate care shouldn’t be a struggle. Our vision is to expand our services and become the most reliable and trusted provider of home health care. We are committed to recruiting dedicated, passionate caregivers who can grow with us and achieve their own Ikigai.