Floor Manager
Job Description:
Estia Taverna in Marlton Nj is seeking a highly motivated and experienced Floor Manager to oversee daily operations and ensure exceptional service on the floor. The ideal candidate is a natural leader with strong organizational and people skills, capable of driving team performance and maintaining a smooth and productive environment.
Key Responsibilities:
Supervise and coordinate daily floor operations to ensure efficiency and customer satisfaction
Train, motivate, and manage floor staff to meet performance and service standards
Monitor inventory levels, stock presentation, and cleanliness of the floor
Handle customer inquiries, complaints, and feedback professionally and promptly
Collaborate with upper management to implement policies, promotions, and procedures
Track team performance and support staff development through coaching and feedback
Ensure compliance with health, safety, and company standards at all times
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