Host
Job Description
Job Description
Benefits:
- Employee Dining Program
- Training Programs
- Paid sick time
- Dynamic Team Environment
- 401(k)
- Flexible schedule
- Health insurance
- Opportunity for advancement
Join the Jersey Shore Restaurant Group and be part of a team that thrives on excellence, creativity, and growth. With renowned locations like Half Moon Point, Harpoon Willy's, Coastal Canteen, and THE BANQS, we offer diverse hospitality opportunitiesfrom culinary and mixology to customer service roles. We remain dedicated to creating an atmosphere that embodies warmth, comfort, and quality diningstarting with team members who ensure every guest feels welcomed and valued. Work in a team-oriented, high-volume, fast-paced, guest-centric environment to provide guests with a fresh dining experience that celebrates living well. One key to our success is the high standards we set for ourselves and each other. That includes placing the health and safety of our team members and guests as a top priority. We are committed to the highest safety and sanitation practices, including ensuring team member wellness and maintaining clean restaurants. We are seeking a Host or Hostess to join our team and be the first point of contact for our guests Host/Hostess responsibilities include greeting guests, providing accurate wait times, and escorting customers to the dining and bar areas. For this role, you should have solid organizational and people skills to ensure our guests have a positive dining experience from the moment they arrive until their departure. You should also be available to work in shifts and comfortable using technology. Ultimately, youll ensure we provide excellent customer service and a pleasant dining experience to our guests. Responsibilities:
- Welcome guests to the venue
- Provide accurate wait times and monitor waiting lists
- Manage Reservations
- Escort customers to assigned dining or bar areas
- Provide menus and announce the Waiter/Waitresss name
- Thank customers upon their departure
- Coordinate with wait staff about available seating options
- Maintain a clean reception area
- Cater to guests who require extra attention (e.g., children, elderly)
- Answer incoming calls and address customers queries
- Assist wait staff as needed
- H.S. Diploma or GED preferred
- Previous work experience as a Host/Hostess or preferred
- Understanding of restaurant etiquette
- Familiarity with health and safety regulations
- Experience in managing reservations
- Demonstrable customer-service skills
- Excellent communication skills (via phone and in person)
- Strong organizational skills with the ability to monitor the entire dining and bar area
- Availability to work in shifts as needed (days, nights, weekends, holidays)
- Good physical condition to walk and stand during an entire shift
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