Shift Leader

Playa Bowls
East Orange, NJ

Job Description

Job Description

Shift Leads are at the forefront in supporting their teams in providing positive customer service. The job entails: prepping fruit, making frozen fruit bases; smoothies; juices; smoothie bowls, take customer orders, cleaning work stations, and executing effective customer service.

BENEFITS

  • Flexible Hours (we work with your school schedule)
  • Employee Discounts (across all Playa Bowls locations)
  • Fun work environment
  • 4 free Playa work shirts
  • 1 free bowl/drink per on shift
  • Career growth opportunities

RESPONSIBILITIES

  • Consistently checking products to ensure consistency and quality
  • Investigate and resolve customer complaints regarding food quality, service, and accommodations
  • Receive food and beverage deliveries, checking delivery contents to verify product quality and quantity
  • Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure company standards
  • Review work procedures and operational problems to determine ways to improve service, performance, or safety
  • Maintain food and equipment inventories
  • Train new employees and evaluate employee performances
  • Cash register counts
  • Adhere to opening and closing procedures and maintain accompanying records
  • $17 base pay + Cash and Credit Card Tips

REQUIREMENTS

  • Must at least be over the age of 18
  • Previous managerial experience
  • Critical thinking skills
  • Communication and active listening skills
  • Ability to lead a shift with anywhere between 2-6 team members
  • Ability to work at least 20+ hours weekly
  • Must have working Smart Phone

MISSION

Inspire and support our communities one bowl at a time.

VALUES

Real Deal. Playa Passion. Powerhouse. Big Wave Chaser. Dawn Patrol

TO APPLY, CONTINUE THROUGH THIS LINK TO FILL OUT AN APPLICATION:

-bowls/east-orange-87233/shift-lead-f9ed8609

Posted 2025-07-29

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