Cafe and Retail Supervisor

This role creates the Edelman Fossil Park and Museum (EFM) experience for our guests by providing them with prompt service, quality food and drink, and maintaining a clean and comfortable cafe environment. The Cafe & Retail Supervisor is responsible for delivering an experience that entices our guests to become loyal museum members. You will also be training employees, assigning tasks, enforcing cleaning and safety standards, conducting meetings, maintaining inventory, and ensuring a high level of customer satisfaction. This person will be a keyholder and responsible for opening/closing shifts, including retrieving change, creating deposits, and serving as a decision-maker within the cafe and retail settings.

Responsibilities

Ensure Staff:

• Greet all guests as they enter the cafe or the store space.
• Efficiently operate a point-of-sale system by conducting café, retail, and the occasional admission transaction using a dedicated POS system
• Walk guests through drink and food menus and answer their questions regarding ingredients or allergens
• Take orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios, allergens, etc.)
• Prepare and serve beverages following recipes
• Prepare and serve foods while complying to procedures
• Familiarizing oneself with the content of the museum, committing to the mission, and be comfortable in speaking with guests about their experience
• Receive and process payments (cash and credit cards)
• Familiarize oneself with the products sold within the museum store and be comfortable recommending or explaining details of products to guests
• Assist in loss prevention by keeping the café and museum store clean, well-organized, and well-stocked at all times. Occasional inventory checks will be expected
• Check if brewing equipment operates properly and report any maintenance needs; maintain regular cleanings of the brewing equipment as well
• Comply with health and safety regulations; become ServSafe certified within 3 months
• Communicate customer feedback to supervisors and managers and recommend new menu items
• Other duties as assigned by management and supervisors
• Communicate customer feedback to managers and recommend new menu items

Supervisory Responsibilities:

• Serve as a Manager on Duty when managers are not present
• Oversee the counting of cash drawers at opening and closing
• Retrieve any needed change from a locked safe
• Create deposits at the end of the day and submit to drop-safe
• Batch all credit card transactions and confirm deposit entries are accurate
• Securing the closure of both cafe and retail spaces at the end of the business day
• Perform refunds and adjustments to a guest’s order

Skills

• Previous work experience in a supervisory position as a Barista, Waiter/Waitress, or Retail Associate
• Hands-on experience with brewing equipment
• Knowledge of sanitation regulations such as having a ServSafe certification
  • Willingness to obtain certification if applicable
• Flexibility to work various shifts
• Basic math skills
• Ability to gauge guests' preferences
• Excellent communication skills
• High school diploma; relevant training is a plus

Job Type: Full-time
Pay: $21.00 per hour
Physical Setting: Coffee shop/Cafe/Retail Store
Schedule: 8-10 hour shift

Cafe & Store Operating Hours:
Sunday - Friday: 10am-5pm
Saturday: 9am-6pm

About Leadership
Dr. Kenneth Lacovara, Founding Executive Director, has unearthed some of the largest dinosaurs ever to walk the earth, including the massive 65-ton Dreadnoughtus, which appeared in the recent film Jurassic World: Dominion. He is a recipient of The Explorers Club Medal, the highest honor in exploration. He is a TED speaker, recipient of a Nautilus Book Award, co-recipient of a Telly Award, and author of the bestseller, Why Dinosaurs Matter (Simon & Schuster.) His research has been featured three times in Discover magazine’s 100 Top Science Stories of the Year, and he has appeared in over 20 television documentaries. He is the former founding dean of the School of Earth & Environment of Rowan University. He founded the Green Jobs Academy, which helps workers retool for careers in green energy and other sustainable fields. And he serves on the Scientific Advisory Board of Colossal Biotechnology, a CRISPR-based company endeavoring to resurrect the wooly mammoth and other recently extinct species.

About the Jean & Ric Edelman Fossil Park & Museum
The Jean & Ric Edelman Fossil Park & Museum of Rowan University will transform lives by providing a unique opportunity to explore a remarkable site of scientific wonder. Visitors will embark on a personal, hands-on voyage of discovery in an extraordinary setting that bears witness to one of the most momentous events in our planet's history. By opening a window to the past, we imbue visitors with the thrill of scientific discovery as they develop a new appreciation for the preciousness of life that sustains our world today.

The museum under construction will become a one-of-a-kind destination that both educates and entertains. The local community will gain a world-class cultural institution that will attract visitors from across the country and around the globe. The fossil park and museum will energize economic development in the region, elevate the prominence of Rowan University, and foster pride of place for Southern New Jersey.

Globally Important Research : At the Jean & Ric Edelman Fossil Park & Museum, visitors travel back in time to when dinosaurs ruled New Jersey. Sixty-six million years ago, an asteroid struck the Earth, wiping out the dinosaurs and 75% of species. The fossil park’s 4-acre fossil quarry, set into a 65-acre property, is providing scientists with the best view ever into this pivotal, calamitous event that ended an Earth era, paving the way for the modern world as we know it. Over the past 13 years, fossil park founder, Dr. Kenneth Lacovara, and his team, have unearthed over 100,000 fossils from a 66-million years old bonebed in the quarry bottom, and have cataloged over 100 fossil species.

A Rich Heritage: Surprising to many, New Jersey boasts a rich heritage of fossil discovery. In 1858, Hadrosaurus, the world’s first discovered nearly complete dinosaur, was found in Haddonfield, New Jersey. In 1866, the world’s first discovered tyrannosaur, Dryptosaurus, was unearthed just a mile from the fossil park. (T. rex, found in Montana, would come later in 1905.) Many other new species of ancient creatures have been discovered in New Jersey, from Cretaceous beds running from Freehold southwest through Swedesboro. Although dinosaurs were first recognized from fragmentary remains in England, southern New Jersey can rightfully claim its place as the cradle of dinosaur paleontology.

The Thrill of Discovery: Hand-on, authentic discovery is at the core of the Jean & Ric Edelman Fossil Park public experience. Above the research layer, there are areas designated for public digging. Nearly every child or grownup who visits the quarry to dig for fossils, finds a 65-million-year-old fossil, with their own hands, that they get to take home. Over and over, this has been a transformational experience for people. When they make a personal connection between themselves and deep time, and the place where they live and the Earth’s ancient past, they never again see the world, or their place in it, in quite the same way. Children seem to understand the authenticity of the experience. The shark tooth or ancient clam that they may dig up, is a real discovery. At that moment, they become explorers, voyagers, authentic discoverers—an experience that can set them on a new path.

Sustainability: The core concept behind the Jean & Ric Edelman Fossil Park Museum is that we must learn from Earth’s deep past to guide our way into the future. The extinction of the dinosaurs serves as a cautionary tale for the multiple, simultaneous existential crises we face today. In the Hall of Extinction & Hope, visitors will confront the alarming facts about the unfolding climate and biodiversity crises. And they will learn why there is hope in the battle to save Earth’s atmosphere and biosphere, and that we all must act now to create the future that we all wish for our posterity. Finally, through a personalized RFID system, visitors will connect with sustainability programs and organizations, giving them a sense of agency and avenues through which they can make a positive difference.

Carbon Net-Zero and Sustainable Construction: The Jean & Ric Edelman Fossil Park Museum will be an all-electric building, deriving its energy from zero-carbon electricity and ground-source heating and cooling. Upon opening, the museum will be New Jersey’s largest carbon net-zero facility. Further, construction is underway using reduced carbon concrete, bird-safe glass, and large amounts of embodied carbon contained within sustainably-raised accoya cladding and wood-fiber-lamination beams.

At Edelman Fossil Park & Museum, we treasure the diversity of our planet's history and are committed to reflecting that diversity in our team. Edelman Fossil Park & Museum is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law.