Customer Support Agent

Coastal Vascular & Vein Center
Newark, NJ

The Role:

You will be responsible for :

  • Handling inbound calls and emails in a professional manner.
  • Resolving customer inquiries and requests and ensuring strong customer satisfaction.
  • Working with various internal teams to ensure prompt and accurate order processing and delivery.
  • Escalating customer feedback as required.

Ideal Profile:

  • You have at least 1 year experience within a Customer Service role, ideally within the Hospital / Health Care / Healthtech industry.
  • You possess excellent interpersonal as well as written and verbal communication skills.
  • You are a strong team player who can manage multiple stakeholders
  • You are highly goal driven and work well in fast paced environments
  • You are a strong networker & relationship builder

What's on Offer?

  • Flexible working options
  • Opportunity to make a positive impact
  • Leadership Role
Posted 2025-10-30

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