Customer Support Agent

Coastal Vascular & Vein Center features Board-Certified Vascular Surgeons and varicose vein experts. Our state-of-the-art facilities allow us to diagnose and treat a variety of vascular diseases as well as varicose veins. Charleston, Mount Pleasant, Murrells Inlet, and the rest of the Lowcountry can count on Coastal Vascular & Vein Center for their vascular surgery and varicose vein treatment needs. Featuring the latest technology and a highly trained staff, our Endovascular Center, Vascular Labs, and Varicose Vein Treatment Rooms are able to provide excellent vascular and varicose vein treatment. Contact Us today to schedule your vascular or varicose vein consultation. All insurances are accepted. Over the years, our practice has consistently provided the highest level of Charleston vein doctor and surgeon care to a diverse group of patients with widely varying needs. We are able to do this because we know that each patient is unique and we place a high value on extensive consultation before a particular treatment path is chosen. We take pride in our reputation and proven track record of patient satisfaction. The Charleston vascular and vein physicians at Coastal Vascular & Vein Center are board-certified in general surgery and in vascular surgery by the American Board of Surgery. Our physicians are members in good standing by the American Board of Phlebology and in many regional and national surgical societies.

The Role

You will be responsible for :

• Handling inbound calls and emails in a professional manner.
• Resolving customer inquiries and requests and ensuring strong customer satisfaction.
• Working with various internal teams to ensure prompt and accurate order processing and delivery.
• Escalating customer feedback as required.

Ideal Profile

• You have at least 1 year experience within a Customer Service role, ideally within the Hospital / Health Care / Healthtech industry.
• You possess excellent interpersonal as well as written and verbal communication skills.
• You are a strong team player who can manage multiple stakeholders
• You are highly goal driven and work well in fast paced environments
• You are a strong networker & relationship builder

What's on Offer?

• Flexible working options
• Opportunity to make a positive impact
• Leadership Role