Overnight Valet Attendant - Princeton, NJ - Parking Management Company - Princeton, New Jersey, United States
Position SummaryJoin our team as an Overnight Valet Attendant, where you will provide exceptional guest service during late-night hours. You will be responsible for safely parking and retrieving guest vehicles while ensuring the security of the parking area. As the overnight representative of the hotel, your professionalism and attention to detail will help create a positive and welcoming experience for all guests arriving or departing after hours.
Primary ObjectiveDeliver prompt, courteous, and secure valet services overnight, maintaining guest satisfaction and vehicle safety in alignment with hotel standards and company policies. Duties and ResponsibilitiesWarm Welcome Greet guests warmly and assist with luggage and vehicle needs during overnight hours. The Details Conduct thorough vehicle inspections to document any existing damage on claim tickets. Safety Safely park and retrieve vehicles while adhering to all safety protocols and key handling procedures. Stay Vigilant Monitor and secure the parking area throughout the night, responding quickly to guest requests and concerns. Keep it Clean Maintain a clean, organized, and professional valet station reflective of the hotel’s high standards. Timekeeping Accurately record hours and gratuities in compliance with company policies. Customer Service Provide outstanding customer service, addressing guest inquiries with professionalism and courtesy. On Time Arrive punctually, dressed in full uniform, and comply with all hotel policies and safety guidelines. Support Support team members and assist with additional tasks as needed to ensure smooth overnight operations. Additional DutiesHelp with other tasks as needed to support the team and daily operations. Knowledge, Skills, and AbilitiesCompetency/QualificationsTo perform this role successfully, individuals must be able to fulfill each essential duty satisfactorily. The requirements listed below represent the knowledge, skills, and abilities needed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education & ExperienceHigh school diploma or GED required. Prior customer service experience is preferred. A helpful attitude and strong commitment to delivering excellent service are essential. Licenses & Background RequirementsA valid driver’s license and reliable transportation are required. Candidates must maintain an acceptable motor vehicle record (no more than three moving violations within the past three years) and pass a background check. No additional certifications are required. Hospitality, Customer Service & CommunicationProvide outstanding guest service through clear, courteous communication and attentive listening. Foster a warm, personalized experience that aligns with company standards and leaves a positive, lasting impression. Organizational Support & AdaptabilityComply with all company policies and procedures while effectively managing multiple responsibilities. Demonstrate flexibility and professionalism in dynamic environments and respond calmly and efficiently to unexpected challenges. Dependability & SafetyConsistently follow instructions, maintain assigned schedules, and complete tasks in a timely manner. Adhere to all safety protocols, use equipment correctly, and promptly report any unsafe conditions to help maintain a safe and efficient work environment. Physical Demands & Work EnvironmentMust be able to stand, walk, run short distances, and lift up to 50 lbs. for extended periods. Work is performed indoors and outdoors, often in varying weather conditions, including heat, cold, and rain. A clean, professional appearance and adherence to uniform and grooming standards are required. Evening, weekend, and holiday availability is essential. The role involves regular interaction with team members, clients, vendors, and guests, use of communication tools (phones, radios), and working in areas with moving vehicles. Cell Phone UseEmployees may be required to use personal cell phones for work-related communication, including coordination with team members, managers, and clients, as well as accessing work applications. Reimbursement for work-related phone usage will follow company policy. Pay TransparencyPMC is committed to pay transparency and equity across all roles. We support open communication about compensation and comply with all applicable federal, state, and local laws regarding pay equity and fair compensation. Additional Compensation and Benefits Health Benefits – Medical, vision and dental insurance – Upon eligibility
401K – Upon eligibility
Supplemental Insurance – Life insurance and critical illness
Bonus opportunities
Internal leadership development program
Continuous nationwide growth opportunities.
Paid time off
Paid training
Tuition assistance through Bellevue University - Up to $5,250 per year
Nationwide discounts through Perks at Work
Military friendly employer
PMC is compliant with all state workman’s compensation laws. Employee LeavePMC is compliant with all state specific required and FMLA paid leave requirements, such as sick leave, state paid family leave, etc. Equal Employment Opportunity (EEO) StatementParking Management Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. ADA and Equal Employment Opportunity (EEO) ComplianceParking Management Company will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and ensure equal employment opportunity. This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification in compliance with the Americans with Disabilities Act of 1990 and ensure equal employment opportunity. This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification. Job Title: Overnight Valet Parking AttendantDepartment: Valet Parking OperationsReports directly to: Guest Service CoordinatorSchedule: Full Time / Part-TimeStatus: Non-ExemptCompensation: Hourly base plus potential tips(Rates can vary by market / Tips based on service performance and customer interactions)
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