Durable Medical Equipment Fitter, Patient Care Coordinator

AlphaHire is recruiting on behalf of a client seeking a DME Fitter & Care Coordinator to support patient care operations in Cherry Hill Township, NJ . This role focuses on fitting durable medical equipment and orthotic devices while coordinating care between patients, clinicians, and referral sources.

The ideal candidate combines hands-on patient support with strong coordination skills to ensure individuals receive properly fitted equipment and a seamless care experience. This position plays an important role in improving patient mobility, comfort, and overall quality of care.

Responsibilities

• Fit and adjust durable medical equipment (DME) and orthotic devices based on patient needs and clinical guidance
• Educate patients on proper use, care, and maintenance of prescribed equipment
• Coordinate patient care activities including scheduling fittings, follow-up appointments, and equipment delivery
• Maintain communication with physicians, therapists, and referral sources regarding patient progress
• Verify patient documentation, prescriptions, and insurance requirements for equipment services
• Maintain accurate patient records and clinical documentation
• Monitor patient satisfaction and address equipment-related concerns
• Support inventory tracking and coordination of equipment orders
• Ensure compliance with healthcare regulations and safety standards

Requirements

• Experience fitting durable medical equipment or orthotic devices preferred
• Background in healthcare support, patient coordination, or medical equipment services
• Strong interpersonal and patient communication skills
• Ability to explain equipment usage and provide patient education
• Strong organizational and documentation skills
• Familiarity with insurance verification and healthcare documentation processes
• Ability to work collaboratively with clinicians and administrative teams
• Basic understanding of mobility equipment, braces, or orthotics preferred

Preferred Experience

• Experience in orthotics, prosthetics, or rehabilitation settings
• Familiarity with EMR systems and healthcare documentation workflows
• Knowledge of insurance authorizations related to DME services
• Experience supporting patient care in outpatient or clinical environments