Key Account Manager
Globally recognized as the leader in live video technology for broadcast and new media productions, our passion, and purpose are to help our customers craft compelling stories that trigger the highest return on emotion. Our comprehensive range of solutions enables media companies and content creators to deliver the most gripping live sports images, buzzing entertainment shows, and breaking news content to billions of viewers every day – and in real-time. Scope The Key Account Manager is responsible for managing and growing strategic customer relationships that are critical to the company’s long-term success. This role focuses on understanding client needs, ensuring high customer satisfaction, and identifying opportunities to drive revenue, improve retention, and expand product or service adoption.Job Description
- Responsible for the commercial activities in their assigned key accounts supporting EVS growth strategy.
- Manage and identify business opportunities within Key Accounts.
- Coordinate customer requirements analysis to propose most adequate EVS’s solutions in collaboration with Project Managers, Solar and M&S Team
- Build commercial proposals and negotiate major or long-term deals
- Build a thorough knowledge of EVS’ solutions/services as well as from the competition
- Establish deep customer intimate relationships with Key Accounts using a systematic approach: understanding of their strategy, identifying of key decision-makers, mapping of organizational structure, getting to know technology solutions roadmaps and go-to-market focus with the target to identify ways to maximize value for both parties and work on strategic synergies enabling further Sales. Reflecting this information in key account plans.
- Appropriately use company resources required to support a sale while controlling operating expenses
- Create regular meeting reports and sales forecast updates with detailed client information, keep the CRM up to date
- Ensure that customers are highly satisfied with EVS overall and long-term
- Articulate commercial and marketing strategies in collaboration with different departments (Markets & Solutions, Operations, Finance, HR) to ensure the success of EVS growth plan in the segment
- Attends regional and international tradeshows and events
- Contribute to the elaboration and consolidation of yearly 5 year business plan update and year+1 budget
- Actively contributes to the products & solutions evolution, capturing market trends and market insights to identify customers’ future needs
- Travel as needed to meet clients, and to support sales development efforts
- 5+ Years of experience in key account sales management and sales development in mid-large size and international companies.
- Degree in Business, Marketing Finance or equivalent preferred . A combination of education and relevant experience equivalent to the stated qualifications may be considered especially in Broadcast & Media industry.
- Excellent communication, negotiation and interpersonal skills.
- A true seller with a growth mindset demonstrated success in reaching growth targets and meeting targets
- Result and growth-oriented
- Well organized person with knowledge of CRM systems and the follow up of their pipeline
- Ability to manage multiple high-value accounts simultaneously.
- Excellent knowledge of broadcast equipment industryOffer
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