Customer Service Rep
Job Responsibilities:
- Provide high-level telephone and e-support on suite of products and services by answering our customer queries concerning delivery, billing/account administration, pricing, content, technical support, and product navigation.
- Retain customers and increase customer loyalty while projecting a professional, efficient, and positive approach
- Strong ability to overcome objections and enthusiastically resolve customer's concerns while consistently providing superior levels of customer service
- Ensure all relevant procedures are followed from beginning to resolution
- Actively seek out opportunities for self-improvement, keeping up with new product training and process knowledge
- Make independent decisions to resolve customer issues with strong problem-solving skills
- Work with other departments to ensure escalated issues are handled timely and correctly
- Professional ability to interact with highly valued customers and internal executives if and when applicable
Skills:
- 1+ years of relevant customer service experience
- Excellent verbal and written communication skills
- Intermediate to moderate level experience with using various technologies (iOS, Android, Windows, etc.)
Education/Experience:
- Experience with sales/customer retention skills
- Bachelor’s degree
Recommended Jobs
Sr. C++ Developer
************* W2 ROLE — NO C2C OR SPONSORSHIP ************* Sr. C++ Developer Location: Englewood Cliffs, NJ (Hybrid — minimum 3 days onsite) Duration: 1-year contract (W2) | ongoing …
Manager PR, Influencer, & Digital Capabilities
Unilever is seeking a culturally fluent, creatively driven Manager of PR, Influencer & Digital Capabilities to lead earned storytelling, creator partnerships, and next-generation PR systems for Knorr.…
BCBA -In Home
Join a Team Where Your Expertise Changes Lives- and You Feel Valued Every Step of the Way. Position Summary: $98-100 per hour (negotiable) We are seeking a dedicated and experienced BCBA to jo…
Founding Machine Learning Engineer
Location: New York, NY Start date: ASAP Languages: English (required) About the Role Pragmatike is hiring on behalf of a high-growth AI cybersecurity company backed by top-tier investo…
Dispatcher
Easton Coach Company LLC Responsibility Profile: Schedule and dispatch drivers, vehicles or equipment to appropriate locations according to predetermined schedules, customer requests or immedia…
Building Automation Systems Specialist Internship
Smart Buildings Specialist Internship Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital …
Product Manager, Analytics & Insights
Description Position at WebMD WebMD is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, ancestry, color, religion, sex, gender, age, marital status,…
Part Time Customer Service and Sales Associate (34902)
The Part Time Customer Service and Sales Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to …
Associate Principal Scientist, Combination Product Design Verification (Associate Director Equivalent)
Job Description Are you enthusiastic and driven to create and lead execution of design verification testing strategies for innovative combination products? - Join our company's Device Produc…
Field Data Collection Driver
We’re seeking a reliable, safety-conscious, and tech-savvy Field Data Collection Driver to support a high-precision mapping initiative for our client’s digital mapping project . In this role, you…