HOA Property Manager

Job Description

Job Description

Benefits:

• Competitive salary
• Dental insurance
• Health insurance
• Paid time off

HOA Property Manager
Location: Palmyra, NJ
Job Type: Full-Time, In-Person
Standard Hours: 8:00 AM 4:30 PM (on-site)
Additional Time Requirements: Evening meetings and after-hours emergency response
required
Benefits: Medical, Dental, Vision Insurance

About the Community
Palmyra Harbour Condominium Association (PHCA) is a large, established residential
community of approximately 500 primarily owner-occupied, two-story condominium units,
along with shared amenities and association-managed event spaces. The community is
active, engaged, and expects a high level of professionalism, responsiveness, and
accountability from its leadership.

This role requires a strong, visible, on-site property manager who can balance strategic
oversight with hands-on operational leadership in a fast-paced environment.

Position Summary

The HOA Property Manager is responsible for the overall leadership, operation, and administration of Palmyra Harbour Condominium Association. This is not a passive or desk-only role. The successful candidate will be deeply involved in daily operations, property oversight, staff and vendor management, homeowner relations, and partnership with a hands-on Board of Trustees.

This position also serves as the primary point of contact for emergencies, including afterhours situations, requiring sound judgment, timely communication with the Board, and effective triage of issues.

Key Responsibilities

Operations & Property Management
Oversee all day-to-day operations, maintenance, and improvement of the community and PHCA event spaces
Maintain a strong on-site presence, including regularly walking the property and identifying issues proactively
Plan, schedule, and oversee routine maintenance, major repairs, and capital improvement projects
Ensure common areas, grounds, and facilities are maintained to association standards
Document and address homeowner non-compliance with association rules and regulations

Board Partnership & Governance
Serve as the primary liaison between the Board of Trustees and homeowners
Work closely with the Board to set priorities, draft RFQs, negotiate contracts, and implement policies
Attend monthly open meetings held in the evening and regular Board work sessions
Provide clear, professional guidance to the Board on operational, financial, and compliance matters
Maintain working knowledge of governing documents including bylaws, master deed, resolutions, and amendments

Financial Oversight
Collaborate with the Board of Trustees and accounting vendor on budgets, financial reports, and financial controls
Oversee monthly assessment collections, manage delinquencies, coordinate liens, and monitor expenses
Ensure timely payment of insurance, taxes, and operating expenses
Provide accurate, transparent financial reporting to the Board
Vendor contract renegotiation, consolidation, or replacement resulting in documented savings
Strategic use of on-site maintenance staff in lieu of outside vendors where appropriate
Improved scheduling, preventative maintenance, or purchasing efficiencies that reduce operating expenses

Staff, Vendor & HR Leadership
Direct, supervise, and evaluate on-site staff and contract personnel
Manage vendor relationships, performance, and accountability
Handle HR-related activities including hiring coordination, performance management, and disciplinary actions when necessary

Emergency Response, Risk & Compliance
Serve as the first point of contact for all community emergencies, including afterhours situations
Triage issues, coordinate vendors or emergency services, and notify the Board as appropriate
Develop and execute emergency preparedness and response plans
Proactively identify, mitigate, and prioritize the reduction of potential liability risks in order to prevent claims and losses, through timely maintenance, thorough documentation, effective vendor oversight, and consistent enforcement of association policies
Ensure compliance with all applicable federal, state, and local laws and regulations
Manage insurance coverage, claims, and risk assessments in coordination with legal counsel

Community Relations & Communication
Address homeowner concerns, complaints, and conflicts with professionalism and consistency
Enforce association rules fairly, even when decisions may be unpopular
Support community engagement initiatives and events as appropriate

Board & Leadership Dynamics
The Board of Trustees is active and engaged and expects regular communication, follow-through, and professional guidance
The Property Manager is expected to lead operations, not wait for direction on every issue
Success in this role requires the ability to push back respectfully, provide clear recommendations, and implement decisions consistently
Evening meetings and preparation are a regular part of the role

Required Skills & Competencies
Strong leadership and decision-making skills
Excellent verbal and written communication
Exceptional organizational and time-management abilities
Proven financial management experience (budgets, reporting, assessments)
Conflict resolution and rule enforcement experience in a residential setting
Vendor negotiation and performance management
Ability to remain calm, firm, and professional under pressure, including during emergencies
Comfortable working in a highly visible, resident-facing role
Proficiency with property management software and technology tools

Compensation
Salary Range: $65,000 $75,000 annually, based on experience
Vendor contract renegotiation, consolidation, or replacement resulting in documented savings
Strategic use of on-site maintenance staff in lieu of outside vendors where appropriate
Improved scheduling, preventative maintenance, or purchasing efficiencies that reduce operating expenses

Qualifications
Education: Bachelors degree preferred but not required; equivalent experience considered
Experience: Minimum 510 years of HOA or residential property management experience
Industry credentials (CPM or similar) a plus Notary Public a plus

This Job Is NOT For You If:
You prefer a remote or mostly desk-based role
You are not available for after-hours emergencies or evening meetings
You avoid conflict or are uncomfortable enforcing rules
You need constant direction or approval to make decisions
You are uncomfortable being highly visible to residents and board members
You are not willing to be hands-on, on-site, and accountable
You struggle in environments with competing priorities and high expectations

Why This Role May Be Right for You
This is a challenging but rewarding role for a confident, experienced property manager who takes pride in operational excellence, strong leadership, and maintaining a well-run community. You will have the opportunity to make a meaningful impact on a large residential community that values structure, consistency, and professionalism.