POS Support Technician I
Job Description
Job Description
Bluu Inc. is seeking a full time POS Technician for our Hackensack, NJ office.
Job Description:
- Provide phone support; Document all merchant and reseller/agent issues; Resolve all outstanding issues as quickly as possible
- Prepare/stage POS hardware and software for deployment
- Maintain POS department equipment and tools
- Perform hardware repairs as required, both in-house and in the field - Test, evaluate, and document all software/hardware issues
- Provide training to associates, merchants, and resellers - Install and configure software, hardware, cables/wiring, and networks
- Monitor system performance and troubleshooting issues
- Provide documentation as required
Qualifications and Skills
- Resourcefulness and problem-solving aptitude
- Excellent communication skills
- Bi-lingual in English & Korean or English & Spanish
- POS/PC support related experience preferred
- Able to work off-site occasionally
- CompTIA A+ Certification a big plus
- Business travel may be required
- Able to lift up to 50 lbs.
Benefits
- Medical, Dental, and Vision Insurance, 401K,
- Life Insurance
- Paid Sick and Vacation Time
- Gym Support
- Friday Company Lunch
Pay rate: $20/hr - $29/hr DOE
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