Parts Supervisor

Job Description

Job Description

Discover a career at Depot Connect International (DCI) , a global leader in the Tank/ISO Tank Container Services and Tank Trailer Parts industry. We're more than just a service provider; we're a unified team combining the expertise of industry leaders Quala, Boasso Global, and PSC . Headquartered in Tampa, Florida, with over 160 locations worldwide, our team of over 3,500 employees excels in offering a multitude of mission-critical services.

We are searching for a Parts Supervisor to optimize resources and deliver exceptional service while achieving the goals and objectives of the branch. Our ideal candidate will have 5+ years of successful heavy duty truck and trailer parts operations management.

Salary Range: 70,000 To 85,000 Per Year

RESPONSIBILITIES:

• Maintain good customer relationships and high level of service.
• Actively assist in or handle dispute resolutions and warranty situations promptly, to the satisfaction of the customer and the company.
• Understand and track market pricing and make pricing recommendations.
• Actively participate in promotional activities.
• Maintain minimum counter hours with proper staffing in accordance with the branches operating hours.
• Maintain effective “point of purchase” displays of literature and/or materials.
• Track “Lost Sales” in Karmak and report recommended actions based on data.
• Managing inventory based on demand, cost and cycle targets.
• Effectively manage inventory cycle and annual inventory counts.
• Maintain stock levels that enable internal servicing and repair departments to complete their work with minimal delays.
• Effectively communicate our needs with corporate purchasing.
• Work with outside sales staff to understand customer requirements and satisfaction with the branches service and support.
• Develop relationships with customers and outside sales staff that will help you to identify new and expand existing business.
• Supervise and evaluate inside sales and warehousing staff. Understand their strengths, weaknesses and needs for development.
• General Management responsibilities including staffing, training, safety, awareness and enforcement of company policies/procedures, administrative duties.
• Develop and maintain a high level of product knowledge within your staff.
• Provide daily reporting and all other duties assigned by the Branch Manager.

QUALIFICATIONS:

• 5+ years’ of successful heavy duty truck and trailer parts operations management.
• 5+ years’ supervisory experience.
• 5+ years’ service shop operations interaction preferred.
• Proficient in MS Office and Karmak sales tracking software preferred.

DCI BENEFITS:

• Medical, Dental and Vision Insurance
• 401(k) with generous employer match
• Paid time off
• 10 Paid holidays
• Flexible spending account
• Optional Health savings account & Flexible spending account
• Life insurance
• Employee assistance program
• Parental leave
• Referral program
• Tuition reimbursement