International Sales Manager

Job Description

Job Description

Benefits:

• 401(k) matching
• Bonus based on performance
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development
• Vision insurance

Position Summary:

The International Sales Manager develops and executes the companys growth strategy in all non-U.S. and non-Canada markets. This role is responsible for building and supporting the international business development team, establishing distributor networks, managing customer relationships, and driving profitable international sales. The position also ensures strong technical alignment with product development by capturing market intelligence, monitoring customer requirements, and leading structured feedback to the engineering and product teams.

Essential Functions:

• Develop and implement plans and strategies to achieve international sales goals.
• Manage and participate in key customer relationships to develop and close strategic opportunities.
• Establish, manage, and expand distributor networks in target countries, ensuring proper training and technical support.
• Maintain senior-level relationships with key customers and decision-makers; facilitate executive-level engagement where appropriate.
• Serve as company liaison for identifying new business and strategic opportunities.

Collaborate with product development and engineering to:

• Provide structured feedback on customer requirements, lost opportunities, and competitor developments.
• Prioritize and communicate new product needs via formal project initiation or equivalent process.

Partner with the National Sales Manager to:

• Share international best practices and market insights that can benefit domestic sales strategies.
• Support the inside sales team with technical product knowledge and training.
• Assist in coordinating cross-border accounts where customers operate in both U.S. and international markets.
• Provide backup leadership or assistance in key national sales opportunities when required.

Partner with the Inside Sales Manager to:

• Oversee and ensure adherence to company CRM policies; monitor conversion of sales leads and distributor activity.
• Organize and deliver distributor and customer training programs, including both commercial and technical aspects.
• Motivate and mentor the international sales team to achieve department and company objectives.
• Ensure consistent collaboration with inside sales, customer service, and warehouse staff to support global customers.
• Maintains and manages CRM systems as a sale and quoting tool.

• Collect, analyze, and share market intelligence to inform strategy, product development, and pricing.
• Support international trade shows, exhibitions, and industry networking events to build visibility and opportunity pipeline.
• Develop and manage international pricing strategies in collaboration with the inside sales team.
• Manage departmental budgets and prepare accurate international sales forecasts.
• Maintain professional and technical knowledge by reviewing industry publications and cultivating networks.
• Perform other duties as requested, directed, or assigned.

Skills/Qualifications:

• Bachelors degree in business, Engineering, or related field.
• Ten or more years of experience in international and technical sales, preferably in a manufacturing environment.
• Strong knowledge of product functions, components, and specifications to advise customers on optimal solutions.
• Proven experience leading distributor networks and managing international business development.
• Advanced proficiency with Microsoft Office Suite; excellent PowerPoint and presentation skills.
• Experience with CRM systems as a sale and quoting tool.
• Ability to collaborate effectively with diverse teams and manage multiple priorities.
• Demonstrated ability to mentor and lead teams across multiple geographies.
• Excellent communication, negotiation, and influencing skills.
• Impeccable attention to detail and professionalism
• Superior multitasking, troubleshooting, and critical thinking skills
• Some knowledge of foreign language may be necessary.
• Ability to collaborate across departments to ensure international business goals are met.
• Must be able to safely lift, carry and move items up to 30 pounds, with or without reasonable accommodation.