HR Senior Generalist

SUMMARY

The Senior HR Generalist will play a key role in supporting the organization’s human resources functions, with a strong focus on talent acquisition and recruitment. This position will lead recruiting efforts while also supporting employee relations, compliance, onboarding, and basic HR administration. The ideal candidate is proactive, detail-oriented, and capable of partnering with leaders to attract, retain, and support top talent while fostering a positive workplace culture.

JOB DUTIES include but are not limited to the following:

Talent Acquisition and Recruitment (Approximately 50%)

• Lead full-cycle recruitment efforts including sourcing, interviewing, hiring, onboarding, and retention support.

• Partner with hiring managers and business leaders to identify staffing needs and develop effective recruiting strategies across multiple departments and operational teams.

• Develop a strong understanding of departmental operations and hiring priorities to effectively identify and attract qualified candidates.

• Manage multiple recruiting priorities simultaneously while ensuring positions are filled within established hiring timelines and business needs.

• Support recruitment for a wide range of positions across operations, supply chain, corporate, retail, and support functions.

• Build and maintain talent pipelines for both corporate and field positions.

• Develop and implement recruiting initiatives to attract high-quality talent in a competitive labor market.

• Manage relationships with external recruiting agencies, job boards, colleges, and community partnerships.

• Coordinate and participate in job fairs, hiring events, and recruiting campaigns.

• Track recruiting metrics and provide regular hiring updates and reports to leadership.

• Assist with onboarding processes, new hire orientation, and employee integration.

Employee Relations and HR Administration

• Serve as a resource for employees and managers regarding company policies, workplace concerns, and HR-related inquiries.

• Promote positive employee relations, communication, engagement, and workplace safety.

• Support employee disciplinary actions, investigations, and documentation as needed.

• Maintain employee records and update HRIS (G-HR) system.

• Support the performance review process and ensure timely completion of evaluations.

• Assist with HR reporting, audits, and general administrative tasks.

Compliance

• Ensure compliance with all applicable federal, state, and local employment laws and regulations, with particular focus on NJ and NY labor and employment requirements.

• Support HR policy implementation and maintain proper HR documentation and records.

Benefits Administration

• Assist employees with basic benefits-related inquiries and enrollment support.

• Support annual open enrollment and employee benefit communications.

• Coordinate with benefit vendors and HR team regarding employee benefit administration.

QUALIFICATIONS

• Minimum of 5 years of progressive HR experience, including significant recruitment and talent acquisition responsibilities.

• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred.

• Experience managing full-cycle recruitment, onboarding, and employee integration processes required.

• Strong experience recruiting for a wide range of positions across various functions and value chains.

• Previous experience with HRIS systems required, preferably ADP Workforce Now.

• Franchise, Food & Beverage, or multi-location industry experience highly preferred.

• Basic knowledge of federal, state, and local employment laws and regulations, including wage and hour, discrimination, harassment, and leave laws, particularly in New Jersey (NJ) and New York (NY).

• Basic knowledge of Leave of Absence (LOA), FMLA, Workers’ Compensation administration, and HR operations.

• Strong communication, organizational, multitasking, and interpersonal skills.

• Must be proficient in English; Korean or Spanish language proficiency preferred.