Technologist - Operational Technology

Share Our Purpose. Be Yourself. Feel Valued. People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals. We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey. About American Water American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water’s 6,500 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders. As one of the fastest growing utilities in the U.S., American Water expects to invest $30 to $34 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities. American Water has been recognized on the 2023 Bloomberg Gender-Equality Indexfor the fifth consecutive year, ranked 18th on Barron’s 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency’s WaterSense® Excellence Award, among additional state, local and national recognitions. For more information, visit amwater.com and join American Water on LinkedIn, Facebook, Twitter and Instagram. Job Information Salary Range: $68,640 - $114,660 The base salary range represents a good faith salary range for this position. This position is eligible for annual incentive pay and has the opportunity for continued salary growth. If you are hired at American Water your base salary compensation will be determined based on factors such as market, geography, skills, education and/or experience. At American Water, we are committed to pay equity. In addition to compensation, you will be offered a comprehensive benefits package including 401(k), Defined Contribution Plan, Employee Stock Purchase Plan, medical, prescription, dental and vision coverage, plus disability, paid time off, life insurance, voluntary benefits, health and wellness programs and much more! American Water is also proud to offer employees learning opportunities and work experiences to grow professionally!Primary Role

• Work as a corporate team member in designing and standardizing the various Operational Technologies utilized to support the delivery of water and wastewater services.
• Ensure automation and controls projects adhere to standards.
• Help establish the architecture and strategies that support the lifecycle management of industrial control systems, approach for replacing or upgrading systems, flow and management of data, enterprise standards, and disaster recovery of operational technology systems.
• Interface with automation engineers, external consulting firms, and business leadership.
• Support the development and execution of the strategic Operational Technology plan to achieve short- and long-term business objectives.
• Support the Enterprise Portal and HMI SCADA Template rollout projects. Provide oversight and guidance for supporting vendor community activities.Key Accountabilities
• Maintaining the AW standards for Operational Technology.
• Design, architecture, and engineering of systems and solutions.
• Development and governance of enterprise-wide standards and programs (HMI/SCADA, PLC, lifecycle management, engineering standards).
• Collaboration with other departments and core functional areas.
• Maintain strong, effective Team partnerships with integrators, manufacturers to help promote industry leadership.Knowledge/Skills
• Good presentation and communication skills. Ability to influence your peers.
• Good project management skills, with the ability to manage multiple projects simultaneously.
• Established knowledge of operational technologies and applicability for the water and wastewater industries.
• Established working knowledge of modern process control systems and technology.
• Strong and working knowledge of modern and High-Performance HMI design.
• ISA standards & IT/OT convergence fundamentals.
• Foster a collaborative team environment.
• Leading assigned projects throughout the project lifecycle.
• Strong analytic work methodology and problem-solving skills.Experience/Education
• Bachelor’s degree or equivalent work experience.
• Over 3+ years of experience / knowledge in Operational Technology with an emphasis on system architecture, infrastructure, industrial control systems, and/or cyber security.
• PLC Controllers; Allen-Bradley/Rockwell required.
• HMI/SCADA systems; Ignition - Perspective required.
• DB Integration; MSSQL preferred.
• Experience with programming languages, Python/Jython preferred.
• Good understanding of structured data, Unified Namespace and performance metrics.
• Familiarity with containerization, virtualization, DevOps.
• Understanding of cyber security for the utility industry.
• Public Utility experience a plus.
• Position is designated as a position-of-trust; therefore, candidate must submit to and successfully pass a background investigation.Travel Requirements
• As necessary, up to 10%Work Environment
• Standard office environment.Key Interfaces
• IT Team Leads
• OT Team Leads
• Engineering Leads
• Production/Operations Leads
• Business Process Consultants
• System Integration Partners
• Vendors/Manufacturers CompetenciesChampions safetyCustomer obsessedCultivates innovationNimble learningDrives ResultsCollaborates
• Up to 9.25% employer contribution towards 401(k) and defined contribution. This includes 4% 401(k) match and an additional 5.25% employer contribution after a one-year vesting period
• This position also offers participation in the American Water Annual Performance Program.
• Comprehensive medical, dental, vision, and prescription benefits starting on the first of the month after the start date. Preview available on americanwaterbenefits.com (non-union employee tab at the top)
• A hybrid work model autonomy and flexibility in how work gets done
• Great atmosphere with people who care about water and the environment
• Up to $10K in qualified Tuition Reimbursement