Customer Service Associate
Customer Service Assoc. should have strong skills in computer knowledge, phone skills, attention to customer specific orders, email efficiency and working in a fast pace environment.
You will be working with customers over the phone and through email, processing orders, invoicing, coordinating shipping and handling and other customer service functions which also includes, confirming proper manufacturing and receipt of the product, sourcing and tracking product orders to provide accurate updates to our customers on timeframes and delivery dates, responding attentively to incoming customer requests and inquiries and assisting in other office projects such as filing. Customer service will be monitoring inventory levels and working with production team for stock on materials and availability of products to be shipped.Requirements needed:
- Excellent verbal and written communication skills.
- Excellent organizational skills.
- Extremely competent in working in a fast-paced environment.
- Fluent computer skills in basic software programs.
- Takes ownership over projects and daily responsibilities.
- Professional, ability to multi-task and work in a team environment.
Benefits:
- Excellent healthcare coverage after 3 months employment.
- 401K matching plan after 1 year of employment.
- Overtime Pay.
- Paid Holidays.
- Promotions and upward mobility.
- Job security.
Please email resume to: Lisa.
[email protected].
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