Pet Resort Front Desk Receptionist

Job Description

Job Description

Description:

Join Our Guest Services Team at Morris Animal Inn!

Morris Animal Inn is a family-owned and operated luxury pet resort offering dogs & cats the finest in lodging, grooming, training & daycare services. We believe that caring for dogs and cats is a great responsibility and privilege - one that we take very seriously. Our commitment is rewarded each time we send home a happy pet to a satisfied pet parent!

We’re hiring a permanent, year-round Full Time Front Desk Receptionist to join our outstanding Guest Services team at our Montville location. Starting pay is $17.00 per hour.

What you'll be doing:

• Warmly welcoming clients and their pets upon arrival
• Answering phones, emails, and inquiries promptly and professionally
• Scheduling and confirming appointments
• Promoting services and knowledgeable answering client questions
• Maintaining accurate client and pet records
• Processing invoices and collecting payments
• Managing pet check-in and check-out, including completion of required paperwork
• Keeping the front desk and lobby clean and organized
• Collaborating with other departments to ensure seamless, exceptional pet care

What you'll need to apply:

• Prior work experience that focuses on engaging and assisting customers with a high degree of friendliness and professionalism
• Basic computer proficiency and comfort learning new software systems
• High attention to detail and the ability to thrive in a fast-paced, collaborative environment
• An appreciation for the fact that pet care is a 365-day business so availability to work on weekends and over holiday periods is required.
• A genuine love of dogs, cats, and people!

Why Choose Morris Animal Inn?

• Structured paths for growth and advancement
• Generous employee discounts on our services, including pet daycare
• A unique Employee Rewards & Recognition program
• Comprehensive benefits including medical, dental, and vision insurance, 401(k), and paid vacation
• Weekly pay and bi-weekly schedules provided in advance
• All the adorable dogs and cats you could ask for!

Morris Animal Inn believes that our success lies in our outstanding staff! We carefully select individuals that share our passion for providing exceptional pet care and outstanding customer service. If you are looking for a position that's hands-on in pet care, please visit our CAREERS PAGE at -us/careers/ to learn more about additional opportunities.