Shop Ambassador

Shop Ambassador
Newark, NJ – Full-Time, Onsite
$80,000–$110,000

Work Hours: 7:30am -4:30pm

Company Overview

We’re a high-volume, fast-paced manufacturer known for our dedication to quality, innovation, and teamwork. Our Assembly Department is the heart of the operation, bringing together parts, people, and process. As we grow, we’re investing in tools, systems, and floor-level support roles to keep production moving smoothly.

Position Overview

We’re hiring a Shop Ambassador to serve as the key liaison between shop-floor employees and operations support teams. You’ll help with system troubleshooting, provide user guidance, gather feedback, and support efficient operations across the Assembly Department. This is a hands-on, people-first role for someone who thrives on solving problems, helping others, and keeping things moving. Strong communication skills, tech fluency, and a proactive mindset are must-haves.

The Ideal Candidate

• You’re approachable and clear under pressure
• You’re confident with software, systems, and troubleshooting
• You enjoy helping others succeed and keeping things organized
• You bring energy, patience, and a steady presence to the floor
• You like being part of both the operations and the people side of production

Key Responsibilities

• Guide and support shop employees with system and tool usage
• Demonstrate workflows and assist with process clarity
• Troubleshoot and resolve technical issues or escalate when needed
• Submit operational feedback, improvement ideas, and suggestions
• Act as a communication bridge between shop staff and support teams
• Collaborate with department staff and other ambassadors to maintain smooth daily operations

Qualifications

• Prior experience in a manufacturing or production setting
• Familiarity with shop-floor systems and tools (training provided)
• Strong interpersonal and communication skills
• Comfortable solving problems and working with minimal supervision
• Organized, dependable, and calm under pressure
• Able to navigate computers and software confidently
• Flexible and responsive to shifting priorities or production demands

Must-Haves

• Strong people skills and communication ability
• Tech-savvy and systems-oriented
• Proven follow-through and accountability
• Comfortable working on the floor in a support and liaison role

Benefits

• Full-time, steady hours
• Paid time off and holidays
• Health insurance options
• Supportive team culture with room to grow

If you enjoy solving problems, working with people, and making an impact on the shop floor—this is an exciting opportunity to grow in a fast-paced and rewarding environment.

Email Resume: [email protected]

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