Service Scheduling Coordinator

We are looking for a highly organized scheduling coordinator to coordinate the calendar of our busy Service Department. In this role, you will be setting up appointments, managing status boards, and confirming appointments.

To ensure success, scheduling coordinators should possess solid knowledge of scheduling practices and demonstrable experience in a similar role. A first-class scheduling coordinator will be someone who takes proactive steps to initiate seamless scheduling processes.

Scheduling Coordinator Responsibilities:

• Maintaining and updating schedules, calendars, and agendas.
• Verifying the availability of in-house and external participants for planned meetings.
• Confirming appointments and arranging meeting venues.
• Sending out reminders of scheduled meetings.
• Rescheduling or canceling meetings in a timeous manner.
• Managing and confirming red cap bookings and arrangements.
• Answering scheduling queries via email and phone.
• Documenting scheduling processes and keeping records.
• Performing other administrative tasks when required.

Scheduling Coordinator Requirements:

• High school diploma or GED.
• Advanced proficiency in scheduling software, such as Synchroteam and BookStream.
• Extensive experience with office software, including MS Word, Excel, and Outlook Express.
• Advanced knowledge of confirming and rescheduling appointments, as well as for recordkeeping practices.
• Experience in managing travel bookings and arrangements.
• Advanced ability to keep stakeholders informed of schedule changes and to answer queries.
• Ability to coordinate meetings with venue availability.
• Excellent organizational, interpersonal, and communication skills.

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Equal Employment Opportunity

Maplecrest Ford Lincoln does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability or any other characteristic protected by law. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Maplecrest Ford Lincoln will be based on merit, qualifications and abilities.

Job Description

The statements included in the job description are intended to outline the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed