Restoration Supervisor
Job Description
Job Description
Benefits:
- 401(k) matching
- Competitive salary
- Opportunity for advancement
- Paid time off
- Dental insurance
- Health insurance
- Vision insurance
- Lead restoration crews on water, fire, mold, and specialty cleaning projects
- Coordinate daily job activities to ensure projects are completed safely, efficiently, and to SERVPRO standards
- Deliver outstanding customer service and maintain clear communication with homeowners, property managers, adjusters, and clients
- Train, coach, and develop Restoration Technicians
- Monitor quality control and ensure work is completed accurately
- Document project progress, equipment usage, and services performed
- Maintain job files and project documentation
- Manage labor, equipment, and material usage on assigned projects
- Identify and address safety concerns on jobsites
- Ensure compliance with company policies, IICRC standards, and safety procedures
- Assist with vehicle, equipment, facility, and warehouse maintenance as needed
- Communicate project updates and challenges to management and office staff
- High school diploma or GED
- Minimum 2 years of experience in restoration, cleaning, construction, mitigation, or a related field
- Strong leadership and communication skills
- Ability to manage multiple priorities in a fast-paced environment
- Valid driver's license with a clean driving record
- Ability to work both independently and as part of a team
- Must pass a background check
- Previous supervisory or crew leadership experience
- IICRC certifications (WRT, ASD, AMRT, FSRT, etc.)
- Experience with water mitigation, fire restoration, mold remediation, or reconstruction services
- Experience working with insurance claims and restoration documentation
- Regular lifting of up to 50 pounds independently
- Occasional lifting of up to 100 pounds with assistance
- Standing, walking, bending, climbing ladders, and working in confined spaces
- Working in attics, crawlspaces, and active construction environments
- Exposure to varying temperatures, odors, dust, and environmental conditions
- Use of personal protective equipment, including respirators when necessary
- Full-time position
- Monday through Friday
- Typical hours: 8:00 AM 5:00 PM
- Overtime opportunities available
- Participation in after-hours, emergency, weekend, and on-call response as needed
- Competitive pay
- Health insurance
- Career advancement opportunities
- Ongoing training and certifications
- Company vehicles and equipment
- Supportive team environment
- Opportunity to make a real difference for customers during challenging situations
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