Voice Product Manager

At Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights.

Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 75+ offices on six continents, Infobip’s platform is used by almost 80% of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally.

Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.

Why is this role important at Infobip?

Every great company’s success starts with having a great product. To write our next success story, it is essential to continue to innovate and develop our global in-house products. As a Voice Product Manager , you will directly impact our company’s portfolio by leading the discovery, defining, building, launching and scaling of a product with a focus on Real Time Communications (e.g., Voice and Video) as part of our Communication Platform as a Service (CPaaS) solution. 

More about what you'll do:

• Manage and develop Infobip’s voice products with a primary emphasis on products serving the U.S. market, leveraging Infobip’s best-in-class carrier network.

• Discover customer needs and market opportunities while keeping in mind the overall business objectives. 

• Define a clear product vision, strategy, and roadmap. 

• Share the vision of the product with all stakeholders: customers, management, engineering, marketing, sales and other teams. 

• Serve as the product's subject matter expert and point of contact for stakeholders. 

• Build the product together with engineering, design, and other expert teams. 

• Achieve company readiness to launch new products and features by enabling the organization and removing any roadblocks. 

• Scale the products by continuously monitoring product metrics and identifying improvement and growth opportunities.

More about you and your qualifications:

• Experience with SIP trunking product management.

• Previous experience working at a U.S. carrier.

• Experience in shaping product strategy in CPaaS. 

• Good knowledge and understanding of SIP trunking.

• Worked on end-to-end software product life cycle from discovery to delivery. 

• Experience with market research and product testing. 

• Experience with implementing Go-to-Market (GTM) strategies. 

• Experience in working with both external and internal stakeholders. 

• Experience working with agile methodologies, Scrum, LESS, Kanban or others. 

• Ability to influence decision-making at all levels within an organization. 

Why our employees choose us (and stay)?

• Learn as you grow – starting from an onboarding program to internal education, training resources, e-learning, to external education -- we invest heavily in employee learning and development.

• Awesome clients – We serve and partner with most leading mobile operators, OTTs, brands, banks, social networks, aggregators and more. You can look forward to working with the likes of Vodafone, WhatsApp, Uber, and many more.

• Great environment – Team spirit, passion, creativity, persistence, and collaboration are the drivers of our company.

• Connect globally – Work with Bippers, teams, and partners from all over the world. We put the “global” in globalization.

• Opportunity Knocks. Often. – Being a part of a growing company in a growing industry, we challenge you to grow! Whether it’s horizontal, vertical, or angular, we want to support the path that you want to carve.

• Never a dull moment – We work with powerful companies with great impact which pushes us to work on the highest possible level. Work on uncharted challenges and push boundaries daily.

Additional Information:

Salary Range : $150,000-$200,000 USD annual base salary (the salary of the finalist selected for this role will be based on a variety of factors, including but not limited to internal equity, job-related knowledge, experience, education, and skillset). This role is also eligible to receive an annual bonus, based on both individual and company performance.

Benefits & Perks : Medical, Dental, and Vision insurance; Basic life insurance; 401(k) plan participation with company match; Short-term and long-term disability insurance; Wellness plan of up to $500/year pro-rated based on hire date; PTO: Accrual of up to twenty-three (23) vacation days per year, accrual of up to nine (9) sick days per year, plus carryover of up to nine (9) sick days annually; Additional leave time for marriage, relocation, bereavement, and other major life events; Twelve (12) weeks of paid parental leave; Participation in employee share ownership plan (ESOP); Fourteen (14) paid holidays annually.

Infobip employees are people with diverse backgrounds, characteristics, and experiences that share the same passion and talent that helps us achieve our mission. That's why Infobip is committed to creating a diverse workplace and is proud to be an equal-opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status, or any other part of one's identity.

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