Electric Vehicle Field Service Technician- Virginia
- Understand the complete vehicle at a systemic/component level to effectively and efficiently diagnose and repair
- Represent Orange EV in the utmost professional manner
- Utilize the Remote Monitoring System and the Service Record Keeping System to determine a service plan and prioritize customer needs
- Accurately record all service activity in the service record-keeping system
- Communicate with customers and third-party service providers to aid in diagnosis or issue escalation and promote the most efficient repair scenario
- Work with the site manager and the electrician regarding the logistics of charging infrastructure location, cost, and timing
- Evaluate conversion vehicle candidates and prepare a thorough report on the condition
- Support Customer Technicians and Third-Party Service Providers with ancillary repairs
- Provide a secure remote location for tools, parts, and other necessary items
- Deliver Operator and Maintenance training in addition to sales and business development support
- Travel as required for initial training and to ensure service team goals and customer needs are met.
- High School Diploma; related technical degree preferred
- Travel as required for initial training and to ensure Service Team goals and customer needs are met
- 1 or more years’ experience in the automotive or electrical industries
- Intermediate to Advance level experience with MS Office Suite, including Excel, Word, and TEAMS.
- Knowledge of principles and processes for providing superior customer service
- Analytical approach to problem solving
- Ability to routinely lift up to 50 lbs at waist level and occasionally up to 75- 100 lbs
- Ability to squat, sit, lie under, or climb on the vehicle routinely.
- Ability to handle many functions at one time and adjust to rapidly changing priorities and schedules
- Ability to set and prioritize goals and achieve them according to a schedule
- Ability to execute and follow through on instructions given by the supervisor
- Ability to articulate clearly when writing, including composition, spelling, and punctuation.
Recommended Jobs
Agency Emergency Operations Center Analyst
About Us VIRSIG, LLC is a global technology company focused on secure networks, video surveillance, detection, and access control solutions. We protect people, places and data by identifying then …
Staff Software Engineer
WHO WE ARE: Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying…
Seasonal Village Leader
Overview: The Village Leader is responsible for the supervision of cabin counselors and their campers within a specific village. The VL works closely with the Parent Liaison, Mental Health Profession…
Food Service Worker
Job Title: Food Service Worker Location: Monmouth Medical Center Department Name: Food Services Req #: 0000221876 Status: Hourly Shift: Day Pay Range: $16.36 - $18.35 per hour Pay…
Majors Account Executive
Who is Flock? Flock Safety is an all-in-one technology solution to eliminate crime and keep communities safe. Our intelligent platform combines the power of communities at scale - including cities,…
Registrar
Virtua Health System Registrar Gathers and enters patient demographic information into the hospital information system. Verifies benefits, obtains required authorization. Obtains co-pays, deductib…
Business Development and Account Manager (Part Time)
About the Position Stokes Creative Group, Inc. is actively seeking a part time Business Development & Account Manager to support our growth initiatives and client relationship efforts. This role i…
Civil Engineer
Job Details: Civil Engineer Business is off the charts at this Central, NJ Engineering Firm and they have an immediate need for a Civil Engineer due to growth. Please read further to see if you…
Dentist
Overview We are seeking a talented, experienced Dentist to provide quality dental care in a collaborative and supportive dental practice. Our teams perform a variety of preventative, restor…
Mammography Tech
Overview: Join our team as a day shift, PRN , Breast Care Center Mammography Technologist in Westwood, NJ. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better …