Medical Scheduler
Job Title: Medical Scheduler
Location: Princeton, NJ
Industry: Healthcare – Patient Scheduling / Call Center
Pay: $20 – $23 / hour
Benefits : This position is eligible for medical, dental, vision, and 401(k).
About Our Client:
Our client is a leading healthcare provider that operates a centralized scheduling hub for all their practice locations.
Job Description:
The Centralized Medical Scheduler will manage high-volume patient scheduling, ensuring accuracy, professionalism, and excellent customer service. This role involves working directly with patients who may be anxious or stressed, requiring strong communication and problem-solving skills.
Key Responsibilities:
- Answer and manage a high volume of incoming calls to schedule patient appointments.
- Utilize the scheduling system to accurately input and update information.
- Provide clear, empathetic communication to patients regarding scheduling needs.
Qualifications:
- Prior medical scheduling or insurance knowledge (preferred).
- Call center experience in medical scheduling (ideal).
- Strong phone-based customer service skills.
Additional Details:
- Schedule: Monday–Friday, 9:30am–6:00pm
Perks:
- 4-week comprehensive training program.
- Supportive team with senior members actively involved in training.
- Clear career growth opportunities — Manager’s goal is to help staff build long-term healthcare careers.
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