Payment Lifecycle Associate - Custody Cash Operations

Job Description

Join a team shaping the future of digital payments and drive your professional growth. Unlock your potential and make a meaningful impact in a fast-paced and innovative environment.

The Commercial & Investment Bank Custody Cash Operations is a part of our broader Security Services Custody Operations team which is responsible for end-to-end operational service to our custody clients. Our Custody Cash Operations teams cover cash instruction capture and management, cash settlements, SWIFT Fail Management, Overdrafts, Foreign Exchange, Time Deposits and Payments Lifecycle Management.

As a Payment Lifecycle Associate within the Custody Cash Operations team, you will be tasked with ensuring the smooth operation of all client-related tasks. This includes timely transaction processing, proactive resolution of exceptions, and acting as a knowledgeable single point of contact. Your daily duties will involve executing routine tasks such as processing and verifying cash wires within a strictly controlled framework. You will also be expected to review, analyze, and publish data from various reporting tools on a daily or weekly basis. Additionally, you will be responsible for continually reassessing operational risks in response to changes in business deliverables, product implementations, legal and regulatory requirements, operating procedures, staff restructuring, and technological changes.

Job Responsibilities

• Execution of daily business as usual (BAU) tasks/activities which includes processing and verification of Cash wires in the most efficient and highly control framework-oriented environment.

• Scrutinize, review, analyze and publish data daily/weekly from multiple reporting tools and continually reassess the operational risk taking into account changing business key deliverables, product implementations, legal and regulatory requirements, operating procedures, restructuring staff and the impact of changing technology.

• Collaborate, conduct, and attend internal meetings with Product, Network, technology and Client service teams to add value, enhance client satisfaction and to gain business efficiency.

• Understanding Audit requirements and play a key role in audit reviews, internal Quality Analysis/Quality Control checks partnering with internal controls teams and external auditors.

• Ensure timely review, certification and re-certification of Cash function procedures, Operating Service Agreements and Business Resiliency plans.

• Manage and complete performance appraisals for direct reports and being a guide in career development by setting goals and objectives for Team Leaders and Operations Analysts.

• Create strategic back up plans in sync with the roles and requirements of the business and execute cross-trainings to ensure “knowledge-transfer” amongst all teams.

Required qualifications, capabilities, and skills

• Knowledge of custody cash operation services, ISO 20022 messages pacs.009, pacs.008, camt.057, fxtr.013, camt.050, camt.998, pacs.007, camt.056.

• Be flexible to manage tight deadlines, remain organized and balance priorities.

• Strong analytical and problem-solving skills, take initiative to manage change & controls.

• Support a changing business landscape with understanding of program/project risk.

• Excellent verbal and written communication skills, proficiency in MS excel and ability to clearly storyboard using MS PowerPoint.

• Be proactive to ensure “Best in Class” results for all clients.

• Bachelor's Degree or equivalent with a minimum of 4 years of experience.

Preferred qualifications, capabilities, and skills

• MBA (Finance) or any equivalent degree.

• Strong financial markets product knowledge and understanding of the transaction lifecycle

• Working knowledge and experience on data analytical tools such as Xceptor, Tableau and Alteryx.

• Prior experience managing staff; be a self-starter with an ability to learn and transfer knowledge.

• Strong custody/fund services/markets/prime brokerage operations experience

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.