EMS Dispatcher 2

ONE ROBERT WOOD JOHNSON PLACE
New Brunswick, NJ

Job Title: EMS Dispatcher 2

Location: Mobile Health

Department Name: MH Central Communication

Req #: 0000209791

Status: Hourly

Shift: Evening

Pay Range: $25.20 — $31.20 per hour

Pay Transparency:

The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

Job Overview:

The Dispatcher-EMT is responsible for answering 9-1-1 telephone calls and other telephone calls.

Qualifications:

Required:

  • High School Graduate or GED
  • Must be 18 years’ of age
  • Driver’s License
  • American Heart Association BLS for Healthcare Provider Certification
  • APCO BTC or State approved equivalent Certification
  • IAED Advanced Emergency Medical Dispatcher Certification
  • Hazmat Material Awareness training Certification
  • Weapons of Mass Destruction or CBRNE Awareness training Certification
  • ICS – 100, 200, and NIMS 700, 800 Certification

Preferred:

  • PHTLS/ITLS
  • 1-3 years of previous dispatch experience related experience in firefighting/EMS

Certifications and Licenses Required:

  • American Heart Association BLS for Healthcare Provider Certification
  • APCO BTC or State approved equivalent Certification
  • IAED Emergency Medical Dispatcher Certification
  • Hazmat Material Awareness training Certification
  • Weapons of Mass Destruction or CBRNE Awareness training Certification
  • ICS – 100, 200, and NIMS 700, 800 Certification

Scheduling Requirements:

  • Full-Time, Evenings
  • 40 hours per week

Essential Functions:

  • The Dispatcher-EMT is responsible for answering 9-1-1 telephone calls and other telephone calls, screening them according to the International Academies of Emergency Dispatch IAED ProQA system and dispatching the appropriate resources,
  • The Dispatcher-EMT will utilize a Computer Aided Dispatch system, radio communications system, and telephone system to communicate with units in the field, update their status on assignment, and ensure the safety of all personnel,
  • This position requires superior communication skills and customer service skills

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits and Perks:

  • Medical/Dental/Vision plans
  • 403(b)
  • PTO
  • Short & Long Term Disability
  • Basic Life & Accidental Death Insurance
  • Tuition Reimbursement
  • Health Care/Dependent Care Flexible Spending Accounts
  • Discounts Through our Partners
    • NJ Devils
    • NJ Performing Arts Center
    • Verizon
    • And many more!

Additional Information:

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered,high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey—whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Equal Opportunity Employer

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health.

  • Paid Time Off (PTO)
  • Medical and Prescription Drug Insurance
  • Dental and Vision Insurance
  • Retirement Plans
  • Short & Long Term Disability
  • Life & Accidental Death Insurance
  • Tuition Reimbursement
  • Health Care/Dependent Care Flexible Spending Accounts
  • Wellness Programs
  • Voluntary Benefits (e.g., Pet Insurance)
  • Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!


RWJBarnabas Health is an Equal Opportunity Employer

Posted 2026-04-07

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