Data Operations & Automation Specialist

Job role : Data Operations & Automation Specialist

Duration : 6+ months

Location : Branchburg, NJ onsite

Duties and Responsibilities:

Essential Duties:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Provide comprehensive support and oversight of the Credit Union's core financial system, including performance monitoring, issue resolution, and process tracking.
• Maintain and enforce security policies for the core financial system to ensure data integrity and compliance with regulatory standards.
• Serve as the primary point of contact for departmental users regarding daily core system operations, offering guidance, troubleshooting, and technical expertise.
• Support, maintain and deploy in-house systems closely tied to the core financial system
• Lead the implementation of Robotic Process Automation (RPA) and Digital Process Automations (DPA) including process discovery, scripting, testing, deployment, and production support.
• Collaborate with cross-functional teams to perform data and process analysis, enabling informed, data-driven decision-making.
• Assist in the rollout of new applications, workflows, and methodologies across departments to enhance operational efficiency.
• Act as a technical resource to other IT personnel, particularly regarding issues related to the core financial system and associated technologies.
• Support and test disaster recovery capabilities to ensure Credit Union business continuity.
• Identify and execute opportunities for automation within the core system, including scripting and process streamlining to reduce manual work.
• Provide general user support and assistance on Credit Union specific issues.
• Monitor and facilitate daily core financial systems processes through the Credit Union's core financial systems provider. Noting and communicating exceptions when possible.
• Identify and maintain enterprise-wide data transfer automation opportunities through the use of various scripting tools.
• Responsible for evaluating, testing and vetting new server-based hardware/software systems intended for use in conjunction with the core financial system.
• Deploy new in-house computer systems with the support of Network Operations personnel.
• Support various automation concepts for all departments
• Monitor, support and deploy solutions to archive documentation, images and reports needed for daily Credit Union operations in compliance with Credit Union policy.
• Collaborate with all departments to develop and deploy new reports that analyze Credit Union operations using various data mining and analytical techniques.
• Provide implementation and tracking of all core financial system specification changes for the enterprise.
• Responsible for monitoring and implementing periodic maintenance operations required for core financial systems data
• Responsible for development, automation and maintenance of BI related reporting solutions and related automations.
• Responsible implementing and monitoring regular transfer of statements and other member documents to and from Credit Union Systems.
• Assist in maintenance and upkeep of SQL databases required for various server-based applications.
• Deploy, support and maintain infrastructure required for automated file transfer between the core financial system vendor and the Credit union.
• Continuously review and enhance data analysis methodologies, adopting modern tools and practices to improve analytical outcomes.

Other Duties:

• Research, recommend and implement purchasing of IT hardware/software within authority limits.
• Provide backup support for tasks normally completed by other members of the Information Technology department as required.
• Other responsibilities as defined by management

Qualifications:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

• Bachelor's degree in Computer Science or related technical field
• Minimum of 5 years of experience working in a data-intensive environment, supporting core financial applications and enterprise-level data transfer processes.
• Strong understanding of financial systems architecture, including core applications, system operating software, and integrated platforms.
• Experience with Business Intelligence (BI) and automation tools and reporting solutions, with the ability to analyze and present data to support operational and strategic decision-making. Hands-on experience with automation tools and technologies, such as Robotic Process Automation (RPA), scripting (e.g., PowerShell, Python)
• Requires intermediate mathematical skills (calculations and concepts involving percentages, fractions, decimals, etc.). Demonstrated ability to analyze and identify system problems.
• Strong ability to work independently, manage competing priorities, and handle multiple projects in a fast-paced environment.