Import Operations Specialist

Key Responsibilities

• Prepare and distribute all required air and ocean import documentation in a timely fashion to appropriate parties (i.e. delivery orders, arrival notice, etc.)

• Communicate with vendors and customers to obtain documents required to satisfy transaction requirements

• Track, trace, and monitor progress of shipments and deliveries to ensure timely processing

• Communicate with air and ocean carriers, origin and destination locations regarding shipment status, special handling, and delivery of freight

• Mediate delivery requirements and shipment tracking between customers, truckers, brokers, warehouses, and vendors to ensure proper delivery

• Ensure accuracy and completeness of import documentation

• Input, distribute A/P invoices and ensure timely A/R collection

• Act as an operational liaison with customer to provide excellent, professional customer service

• Handle order fulfillment operations, billing, and customer service functions in a timely manner

• Negotiate rates & find additional competitive (service and rates) vendors

Requirements

• Bachelor’s Degree (preferred)

• 1-2 years in freight forwarding, logistics, and/or supply chain

• 1-2 years of experience in handling customer service

• Strong attention to detail

• Well organized and quick to adapt

• Proficient in using Microsoft Office Suite

• Good and clear communication skills

• Speaks Korean

Work Conditions

• Salary: $57,000 - $66,000 (based on experience)

• Full time On-Site Employment

• Location: Secaucus, NJ

• Hours: M-F, 9AM to 6PM

Company Benefits

• Health, Dental, Vision Insurance – 100% coverage for you and family

• Paid Time Off

• 401(K) with Company Match

• Free Daily Lunch Catering

• Annual performance-based incentives

• Certification Recognition Program

• Fitness Center Membership Subsidy Program