ERP Manager

Onsite in either Willingboro, NJ or Downers Grove, IL

The ERP Manager will lead and oversee the strategy, support, and ongoing improvement of the organization’s ERP ecosystem, including multiple instances of Epicor Prophet 21, one instance of NetSuite, and integrated platforms. This role manages a distributed team across nine countries and blends hands-on technical leadership with vendor and stakeholder collaboration. The manager will focus on modernization, standardization, scalability, and process optimization, guiding the transition from legacy on-premises systems to cloud-based solutions and modern integration architectures.

This is a contract to hire opportunity. Applicants must be willing and able to work on a w2 basis and convert to FTE following contract duration. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Rate: $75.00 to $90.00/hr. w2

Responsibilities

• Lead and manage ERP support teams, including analysts, administrators, developers, and vendor partners.
• Oversee day-to-day operation, performance, and stability of multiple Prophet 21 environments, NetSuite, and connected applications.
• Develop and execute a modernization roadmap to transition appropriate components to cloud-first platforms.
• Coordinate with business stakeholders to assess requirements, prioritize enhancements, ensure data integrity, and align systems with strategy.
• Manage and optimize integrations between ERP systems and third-party platforms, including EDI, CRM, WMS, eCommerce, business intelligence, and automation.
• Establish and enforce ERP governance standards for documentation, configuration control, testing, release management, and user access.
• Drive continuous improvement to support standardization across global units while accommodating regional needs.
• Maintain vendor relationships and oversee contracts, licensing, renewals, and escalated support.
• Develop KPIs and reporting to measure ERP performance, usage, support workload, and ROI of enhancements.
• Provide guidance, mentorship, performance management, and professional development for ERP team members.
• Ensure ERP environments meet cybersecurity policies, compliance requirements, backup standards, and disaster recovery strategies.

Experience Requirements

• 10+ years of progressive experience supporting and managing ERP systems.
• Proven experience managing Epicor Prophet 21.
• Background in hybrid IT environments with both cloud and on-prem solutions.
• Leadership experience managing multi-disciplinary teams in a distributed workforce.
• Experience supporting large enterprise or multi-location organizations.
• Understanding of ERP integrations, APIs, middleware, SQL, and data governance.
• Experience managing NetSuite or similar ERP platforms (preferred).
• Experience in industrial distribution, manufacturing, or supply chain-driven industries (preferred).
• Experience leading ERP migrations or modernization projects such as cloud adoption, re-platforming, conversions, or consolidations (preferred).
• Familiarity with ITIL practices and change management methodologies (preferred).
• Strategic planning and execution capabilities (preferred).
• Communication and executive-level presentation skills (preferred).
• Process-oriented mindset with focus on standardization and efficiency (preferred).
• Vendor and project management experience (preferred).
• Leadership in change management and digital transformation (preferred).

Education Requirements

• High School Diploma or equivalent.
• BS or equivalent degree or experience in a technology discipline such as Database Management, Computer Science, or Management of Information Systems.
• ITIL certification (preferred).

Recruitment Transparency Notice

Eliassen Group values transparency in our recruitment practices. Please be advised that Eliassen Group utilizes artificial intelligence (AI) tools as part of its initial application screening process. You may receive email and SMS notifications from the Eliassen Virtual Recruiting Team ( [email protected] , 781-808-2924) inviting you to complete a brief voice screening as part of your application process. These tools assist our hiring teams in different ways, including but not limited to, assistance in reviewing application materials to help identify candidates whose qualifications most closely match the requirements of the position. All AI-assisted evaluations and responses are reviewed by human recruiters before any hiring decisions are made. The use of AI in our process is intended to support fairness, efficiency, and consistency, and Eliassen Group takes measures to prevent bias or discrimination in connection with its hiring practices. By proceeding, you acknowledge, agree, and consent to Eliassen Group’s use of these tools, including AI tools, as part of the application and hiring process.

Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.

About Eliassen Group:

Eliassen Group is a leading strategic consulting company for human-powered solutions. For over 30 years, Eliassen has helped thousands of companies reach further and achieve more with their technology solutions, financial, risk & compliance, and advisory solutions, and clinical solutions. With offices from coast to coast and throughout Europe, Eliassen provides a local community presence, balanced with international reach. Eliassen Group strives to positively impact the lives of their employees, clients, consultants, and the communities in which they operate.

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!