Ecommerce Marketplace Specialist
- Own day-to-day marketplace performance to increase discoverability, share of search, conversion, and revenue.
- Manage performance KPI achievement for assigned marketplace(s), including traffic, conversion, revenue, and digital shelf health.
- Conduct regular audits of pricing, availability, and content quality and fulfillment performance.
- Optimize digital shelf presence including product content, SEO, images, enhanced content, and catalog integrity.
- Plan and execute promotional strategies including pricing actions, rollbacks, coupons, and exclusive marketplace offers.
- Support marketplace pricing strategy by analyzing competitive positioning, margin tradeoffs, and promotional ROI.
- Align promotional calendars with brand, marketing, and sales teams.
- Partner with supply chain and finance to ensure inventory and allocations support ecommerce demand.
- Work closely with Marketing, Web Operations, Finance, Logistics, and Supply Chain teams to support ecommerce execution.
- Resolve listing, fulfillment, and operational issues quickly and effectively.
- Serve as internal subject matter expert on marketplace platforms and ecommerce best practices.
- Work with Business Analytics team to build, maintain and enhance dashboards and reports using Power BI and Excel.
- Translate marketplace data into root cause analysis, clear corrective/optimization actions and performance improvements.
- Design and execute ongoing tests across content, pricing, promotions, and assortment to drive continuous ecommerce improvement.
- Apply learnings from tests and analytics to refine marketplace strategies and execution.
- Bachelor’s degree in Business, Marketing, or related field.
- 3+ years of ecommerce, marketplace, or digital merchandising experience.
- Hands-on experience with platforms such as Amazon Seller Central, Walmart Marketplace, or similar ecommerce ecosystems.
- Experience managing marketplace item setup, catalog integrity, and promotional execution in 3P or hybrid ecommerce environments.
- Strong understanding of SEO, digital shelf optimization, and ecommerce merchandising fundamentals.
- Proficiency in Power BI, Excel, Google Analytics, or similar analytics tools.
- Highly analytical with the ability to turn ecommerce data into action.
- Strong project management and cross-functional communication skills.
- Hybrid schedule: 2 days in office, 3 days remote.
- Fast-paced, growth-focused ecommerce environment with high visibility and impact.
- Health Benefits – Offering medical, dental, vision, prescription plans, plus Health Savings Account and Flexible Spending Account options.
- Voluntary Benefits – Life, accident, critical illness, disability, legal, identity theft, and pet insurance.
- Panasonic Retirement Savings & Investment Plan (PRSIP) – 401(k) plan with company matching contributions and immediate vesting.
- Paid Time-Off Benefits – Vacation, holidays, personal days, sick leave, volunteer, and parental & caregiver leave.
- Educational Assistance – Tuition reimbursement for job-related courses after six months of service.
- Health Management and Wellbeing Programs –Lifestyle Spending Account, EAP, virtual health management, chronic condition, neurodiversity, tobacco cessation, substance abuse support, and life stage and fertility resources. Available to eligible employees starting the first day of the month following your start date. Eligibility for each benefit may vary based on employment status, location, and length of service.
- Employee Recognition Program - High5 employee recognition and awards platform, quarterly and annual employee recognition
- Annual Bonus Program - Opportunity for an annual performance-based bonus.
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