Team Member - Restaurant

FGC is your favorite fast-casual chicken restaurant serving up the best damn chicken in New York City for lunch and dinner. About Us At Fields Good Chicken, our mission is to elevate individuals while dismantling the obstacles to wholesome eating. We pride ourselves on serving exceptionally delicious and nutritious chicken, redefining the perception of healthy dining. At the heart of our company lies a set of core values that guide us in fostering a positive and impactful work environment. We believe in the power of making a positive impact, communicating with honesty and transparency, building genuine relationships with our team and customers, embracing adventure, and striving to be the best in all that we do. If you're passionate about making a difference, fostering connections, and contributing to a team that values excellence, FGC is the place for you! Join us in our mission to create a world where healthy eating is both accessible and enjoyable for everyone. About The Role Our Team Members are the core of who we are. They have a passion for food and good people and also possess a strong work ethic. We believe in cross-training our Team Members to work a variety of different stations and positions, as we believe this helps them develop professionally and make the greatest impact at our restaurant. Team Members may work in a variety of different positions and stations, such as: Ambassador As an Ambassador, you will be the face of Fields Good Chicken! Ambassadors are responsible for providing exceptional customer service and ensuring that our guests have an enjoyable experience at our establishment. You will be the first point of contact for our guests and therefore should have a good knowledge of our menus, and be able to handle cash and operate POS systems. In addition, you will be responsible for building brand love by engaging with guests through proactive guest intercepts, suggestive selling, and other customer service initiatives. Line & Prep As a Line and Prep team member, you will be responsible for executing our chef-inspired recipes and working the line to prepare and serve our delicious bowls, salads, and roasted chicken. You will be responsible for both front line and expo duties, ensuring that our food is presented beautifully and served at the right temperature, as well as the back line, where you’ll prepare sides and mix dressings and sauces to complement our dishes. Attention to detail and focus on quality are essential, as you will also be responsible for ensuring that our veggies are washed, cut and mixed to perfection. Porter Our Porters are entrusted to help keep our restaurants clean and our kitchen running smoothly! The ideal candidate will have an understanding of chemical awareness and equipment maintenance to ensure that all solutions are used properly and all tools are in good working condition. As a Porter, you will be responsible for maintaining the highest standards of cleanliness throughout the restaurant, including the dining area, restrooms and kitchen. Chicken Our Chicken team members work directly with our most prized ingredient - chicken! These team members will learn all of our rubs, marinades, and marinating techniques to ensure that our chicken is cooked to perfection every time. The Chicken Team Member should have a passion for grilling and cooking, ensuring that all chicken is cooked to the highest standards and is served in a timely manner. Additionally, the Chicken Team Member will need to have strong organizational skills to ensure that all chicken is properly stored and prepared according to food safety regulations. Essential Duties & Responsibilities: As a team member, primary duties and responsibilities include (but are not limited to): Ensuring each guest enjoys a memorable Fields Good Chicken experience Present a professional and polished image that represents our brand. Maintain strict adherence to safe food handling procedures Prompt reporting of safety, sanitation, and guest concerns to the Manager on Duty. Staying updated and knowledgeable on product and procedural changes Participating in restaurant opening and closing responsibilities Provide assistance to other team members as needed Accurately process sales through the POS/register, handle payment transactions and Follow secure cash handling procedures. Keep our counters and stations cleaned and well-stocked Maintain the cleanliness of our dining room tables, chairs, doors, windows and floor. Ensure our bathrooms are clean and well-stocked Cross-train in various restaurant positions and functions Safely and effectively use chemical cleaning products Complete additional tasks as directed by supervisors or managers Maintain kitchen cleanliness throughout the shift, including periodic cleaning during downtime, as requested by managers or supervisors. Collaborate with other team members as necessary to ensure a positive and memorable Fields Good Chicken experience for each guest. Qualifications - Knowledge, Skills and Abilities Must be at least 16 years of age Must be able to walk, stand, bend, kneel, reach, and lift 50+ pounds for the duration of your shift (up to 8 hours with scheduled breaks) Must be able to work in a kitchen environment (including a tolerance for high or low temperatures and the ability to work with hazardous substances, such as hot oil). Must be able to read, write, speak and understand basic English. Must be able to handle money and use a basic cash register system. Must be able to work weekends, nights and holidays, per the business needs. Physical Demands: The position’s physical demands require work in a restaurant/kitchen environment with moderate to loud noise levels, varying temperature conditions and possible direct exposure to hazardous substances, such as hot oil. While performing the duties of the job, the employee is regularly required to sit, stand, travel and react quickly to deadlines, sometimes with little notice. The employee is often required to stand for long periods; walk, bend, kneel, and reach with hands to retrieve boxes or food containers typically weighing 50 pounds or less, without restrictions. May be required to use a stepladder. Finger dexterity is required for use of the cash register. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Must be able to travel as needed. The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor, policy and company management. Reasonable accommodations will be considered and implemented in accordance with ADA requirements. At Fields Good Chicken, we celebrate differences. We are an equal-opportunity employer and are committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristics. Working at Fields Good Chicken Midtown - Health insurance