Tech Support Specialist Tier 1 - TSS 23-05147
Job Description
Job Description
Title: Tech Support Specialist Tier 1
Location: Belvidere, NJ (Onsite, 5 Days)
Client: Warren County
Duration: 12+ Months (With possible conversion to FTE)
Job Description:
The ideal candidate will possess two years of substantial support experience.
Knowledge of Windows 10 is preferred and experience with Microsoft Office Suite is required.
Experience with Avaya phones is a plus.
Responsibilities:
- Install, troubleshoot, research and correct desktop application and hardware issues. Must be willing and able to move and install PCs as well as set up and take down equipment used for presentations.
- You will also have the responsibility to enter and update support requests in the ticketing system.
- Must possess the ability to interact with all levels of users in a demanding, fast-paced environment and have excellent verbal and written communication skills.
- This position will report to the Director of IT.
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