Patient Access Representative

Job Title: Patient Access Representative

Location: Newark Beth Israel Medical Ctr

Department Name: Dental Clinic

Req #: 0000245462

Status: Hourly

Shift: Day

Pay Range: $25.50 - $25.50 per hour

Pay Transparency:

The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

Job Overview:

The Patient Access Representative performs a wide range of duties for the Dental Department including scheduling patient appointments, answering telephones, registering patients into computer systems and preparing the necessary charts for visits. The Patient Access Representative works with patients and other team members to assess needs and participates in carrying out the providers’ plans for the patients.

Qualifications:

Required:

• High School Diploma
• CPAR certified at least one year after hire
• Medical terminology and medical insurance knowledge

Preferred:

• Prior experience in an office practice setting
• CPAR certified at least one year after hire
• Dental coding knowledge
• Effective communication, analytical, organizational skills.

Scheduling Requirements:

• Day shift
• Monday-Thurday: 8:00am-5:15pm
• Friday: 8:00am-12:15pm
• Per Diem, as needed for shifts mentioned above

Essential Functions:

• Answers all telephone calls promptly, screens and triages calls. Relays messages promptly.
• Collects co-pays and documents on cash log. Reconciles cash collection to log and deposits at cashier’s office daily.
• Confers with providers and for special circumstances scheduling situations
• Enter charges in computer system within 24 hours of encounter.
• Files all appropriate labs and other documents into the chart and maintains an orderly and organized chart
• Greets patients, visitors and all who require registration in a timely, courteous manner and assist as necessary.
• Maintains cash collection in cash drawer and keeps under lock and key until time to deposit
• Obtains complete patient demographic and insurance information and enters into the computer system. Makes appropriate copies as required.
• Obtains pre-certifications and pre-authorization and referrals for visits, procedures etc as required by insurance
• Prepare charts 2 days in advance of appointment, verify insurance and prepare superbill.
• Prints back up schedules weekly to insure against computer crashes.
• Purges charts on a regular basis using established guidelines.
• Reconciles visits to charge entry on a daily basis and insures that visits have been appropriately billed.
• Schedules patient’s appointments for office visits, procedures. Generates appointment schedule for providers daily.
• Verifies patient insurance and address at every visit.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey—whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Equal Opportunity Employer

RWJBarnabas Health is an Equal Opportunity Employer