Catering Sales Manager
Catering Sales Manager – Key Responsibilities 1. Sales & Business Development
- Identify and pursue new catering business opportunities, including corporate events, weddings, and private parties.
- Develop and maintain relationships with existing and prospective clients.
- Create customized catering proposals and pricing packages to meet client needs.
- Achieve or exceed sales targets and revenue goals for catering services.
- Serve as the primary point of contact for clients from inquiry to event execution.
- Conduct site visits and tastings to present menu options and service offerings.
- Handle client concerns, special requests, and escalations professionally.
- Ensure a high level of customer satisfaction to encourage repeat business and referrals.
- Collaborate with operations, kitchen, and service teams to ensure seamless event execution.
- Review event orders, timelines, and staffing needs.
- Monitor event quality and service standards to meet client expectations.
- Work with marketing to create promotional campaigns, packages, and seasonal offers.
- Attend industry networking events, trade shows, and community events to promote catering services.
- Maintain an updated database of leads, clients, and referral sources.
- Train and support sales staff in catering-specific sales strategies.
- Coordinate with chefs, banquet managers, and service teams to ensure smooth operations.
- Participate in strategy meetings to align catering sales goals with overall business objectives.
- Track sales performance and generate reports on revenue, bookings, and client trends.
- Analyze competitor offerings and pricing to refine strategies.
- Prepare forecasts and budgets for the catering division.
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