Assistant Manager - Shake Shack & Starbucks
- Our customers and communities are at the heart of everything we do.
- We value and develop our people.
- We are driven by pace, passion and performance.
- We seek opportunities and embrace change.
- Flexible Schedules
- Medical/Dental/Vision Insurance
- Paid Time Off
- 401 (k) with Company Match
- Earned Wage Access – Pay on Demand
- Education Assistance
- Employee Referral Bonus
- Meal Discount
- Pet Insurance
- Responsible for confidently delivering performance feedback, set goals, foster teamwork, and clearly communicate business objectives.
- Ensure the day-to-day supervision of non-management associates, assigning specified work, focusing on store level operation performance, coaching, and developing shifts supervisors.
- Must be able to competently perform duties in the absence of the general manager.
- Motivate and positively influence staff, especially during times of low morale.
- Strong Leadership and organizational skills
- Addressing issues in a timely fashion
- Ensuring company policies and procedures are followed.
- Maintains an awareness of all applicable brand standards and all procedures and protocols to maximize brand/landlord/labor relations.
- Ensures that the restaurant always looks clean, inviting, and adheres to brand standards.
- Ensures cash management is accurate and processed daily, reports are delivered as per company directives.
- Address customer needs and resolve issues, ensuring positive and long-term customer relationships.
- Ensures inventory data is correct by performing spot inventory counts and checks.
- Passionate about helping people learn and grow the business.
- Strong leadership and management skills with proven ability to motivate and inspire a team.
- Excellent customer service abilities and positive attitude
- Excellent verbal and communication skills with a sharp business acumen
- 2* Years experience in quick service restaurant or similar management operations
- Flexible and open work schedule
- Basic food safety understanding and practice.
- Ability and willingness to lift/push objects weighing over 30 Lbs.
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