Floor Manager

Restaurant Floor Manager
Capon’s Chophouse – New York, NY

About Capon’s Chophouse
We are a dynamic hospitality group operating several distinct, elevated culinary concepts across New York City. From refined casual to upscale dining, our mission is to deliver exceptional experiences rooted in culinary creativity, impeccable service, and strong kitchen culture. As we continue to grow, we are looking for passionate, driven leaders to join our team now that we are growing our restaurant company into the Northern New Jersey market.

The Role
We are seeking a dynamic and service-driven Restaurant Floor Manager to lead our front-of-house operations and ensure a seamless, world-class experience for our members and guests. The ideal candidate will bring a deep passion for hospitality, a hands-on leadership style, and an eye for detail that aligns with the elevated standards of Flyfish Club.

Responsibilities
• Lead and oversee all aspects of daily floor operations, ensuring exceptional service and guest satisfaction
• Support, train, and mentor FOH team members, fostering a culture of excellence and accountability
• Act as a key point of contact for members during service, managing requests, concerns, and special moments with discretion and care
• Collaborate closely with the culinary and beverage teams to ensure smooth coordination and timely service
• Monitor floor appearance, cleanliness, and ambiance in alignment with brand standards
• Support staffing, scheduling, and performance management in partnership with the General Manager
• Assist in the execution of member events, private dining, and special experiences

Qualifications
• 3–5 years of floor management experience in a fine-dining, luxury hospitality, or private club environment
• Proven ability to lead high-performing service teams with professionalism and grace
• Strong knowledge of food, wine, and beverage service standards
• Poised and confident in high-touch, guest-facing settings
• Detail-oriented with strong organizational and communication skills
• Flexible and calm under pressure; able to adapt in a dynamic, fast-paced environment

Why Join Us
At Capon’s Chophouse, you’ll be part of a hospitality team redefining how members experience dining, community, and culture. We value integrity, collaboration, and excellence—and we provide the support, structure, and vision to help you thrive in your role.

Compensation & Benefits
• Competitive salary + service charge/tip pool eligibility
• Health, dental, and vision insurance
• Employee dining privileges across VCR Group concepts
• Ongoing leadership training and professional development opportunities