Head of Personal Assistants- Cresskill, NJ

Our client is seeking a highly experienced and hands-on Head of Personal Assistants to lead and manage a team of 6 PAs supporting a high-profile family who own and operate a highly successful international company. This is a key leadership role responsible for ensuring the PA team delivers consistent, high-level support across a complex and fast-moving personal and professional environment.

Key Responsibilities

● Lead, manage, and support a team of 6–7 high-performing PAs

● Ensure tasks are distributed fairly and efficiently, and all team members are aligned and meeting deadlines

● Foster a collaborative, professional and friendly team culture with high attention to detail and discretion

● Oversee the broader household operations, including coordination with a 15–20 person domestic team

● Act as the eyes and ears of the family, ensuring smooth day-to-day operations and proactive issue resolution

● Manage complex international schedules for the family, including business meetings, personal appointments, and private jet travel

● Work closely with PAs to synchronize logistics and respond to last-minute changes with flexibility and precision

● Oversee planning and execution of high-end personal events, ensuring alignment with the family’s preferences and standards

● Liaise with vendors, venues, and service providers globally to ensure flawless delivery

● Serve as the primary communication bridge between the family and the PA team

● Ensure timely updates, clear instruction flow, and rapid response to requests and changes

● Ensure all activities reflect the utmost discretion and confidentiality

● Maintain elite service standards while quickly identifying and addressing red flags or service gaps

● Anticipate family needs and mitigate issues before they arise

● English required; Russian language skills preferred.

● Extensive experience supporting UHNW families.

● Strong leadership background in managing PA and support teams, including training, delegation, and performance management

● Skilled in setting up processes to ensure seamless daily operations and efficient workflow management
Trusted advisor to principals on team structure, vendor management, and operational efficiencies, ensuring both personal and professional matters run seamlessly

● Authorization to work in the U.S.