Technical Product Manager - RCS
Job Title: Technical Product Manager - RCS (RICH COMMUNICATION SERVICES) experience
Location: Basking Ridge, NJ
Role Summary
Product Manager will lead a specific capability or feature under the RCS umbrella and will work as part of a broader team responsible for customer-facing messaging solutions.
Key Requirements
- Prior experience with RCS or strong foundational knowledge of what RCS is, how it works, and its capabilities.
- Broader messaging experience (e.g., WhatsApp, Apple Business Chat ) is acceptable with strong RCS understanding.
- Must be familiar with creating customer-facing experiences with a focus on centering the customer in the design process.
- Should have an understanding of Generative AI, including how to contribute to model feedback and refinement.
- Must be able to own AI-generated messaging experiences and collaborate with model owners.
- Techno-functional profile : not a developer, but technically savvy enough to understand system limitations and ask the right questions.
- Comfortable working in an Agile environment, with experience in requirement building and iterative delivery.
- Ability to lead product development of assigned features under the larger RCS initiative , with expected collaboration across PMs.
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