Principal Technical Program Manager - Head of Portfolio Management & Governance | Enterprise Technology

Job Description

Elevate your career by steering multi-faceted tech programs, integrating innovative solutions for a dynamic impact across global operations.

As a Principal Technical Program Manager in Corporate Technology within the Portfolio Management & Governance team, you will lead complex, multi-functional technology projects and programs that will impact experiences for multiple groups across the firm, including clients, employees, and stakeholders. Your advanced analytical reasoning and adaptability skills will enable you to break down business, technical, and operational objectives into manageable tasks, while navigating through ambiguity and driving change. With demonstrated technical fluency, you will effectively manage resources, budgets, and cross-functional teams to deliver innovative solutions that align with the firm's strategic goals. Your exceptional communication and influencing abilities will foster productive relationships with stakeholders, ensuring alignment and effective risk management. In this pivotal role, you will contribute to the development of new policies and processes, shaping the future of our technology landscape.

The Head of Portfolio Management & Governance for Corporate Technology will play a crucial role providing proactive, data-driven oversight of a large global portfolio of work. The successful candidate will lead a high performing team driving investment governance, executive reporting, and ensuring timely decisions can be made on strategic technology spend. They will drive a transformation agenda to optimize processes and tooling, promote consistency, ensure adherence to standards and procedures, and leverage AI to increase efficiency and quality.

Job responsibilities

• Portfolio Planning : Co-lead the annual planning cycle for Corporate Technology, in partnership with Finance & Business Management functions; set standards, calendars, and guardrails. Drive consistency in intra-year planning approaches across CT.
• Portfolio governance and oversight: Enhance the governance operating model for Corporate Technology's portfolio; ensure investment decisions align with strategy and financial targets. Maintain intra-year controls for reprioritization, funding moves, and exception management. Provide transparency, actionability, and clear recommendations to senior stakeholders; escalate risks, issues, and roadblocks early.
• Portfolio insights and reporting: Deliver authoritative, executive-ready insights across budget vs actuals vs forecast, value realization, delivery health, and risk posture. Establish consistent metrics and dashboards; ensure parity across self-serve APIs and curated views.
• Process excellence and tooling: Streamline portfolio processes end-to-end (intake, prioritization, approval, tracking). Drive adoption of improved tooling and data quality standards.
• Stakeholder engagement: Partner with Engineering, Product, Finance, and Business Management to align on priorities, dependencies, and outcomes. Coordinate with enterprise investment governance and line-of-business stakeholders to ensure consistency and compliance.
• Risk, controls, and audit readiness: Embed strong controls in portfolio processes; maintain audit-ready evidence, lineage, and documentation. Develop and implement strategic technical program plans, aligning with organizational goals and cross-functional collaboration

Required qualifications, capabilities, and skills

• 7+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in large organizations
• Demonstrated proficiency in technical solutions, vendor product knowledge, managing vendor relations, and implementing solutions
• Advanced analytical reasoning skills, applying critical thinking and problem-solving techniques to break down business, technical, and operational objectives
• Proven ability in leading through change, managing dependencies, and controlling change in high-pressure, shifting environments
• Advanced expertise in stakeholder management, establishing productive relationships, and driving beneficial outcomes aligned with firm objectives
• Ability to lead complex technology project and program execution, managing resources, budgets, and timelines while mitigating risks and addressing roadblocks
• Partner with key stakeholders to guide selection and implementation of appropriate technologies, platforms and software tools leveraging advanced technical fluency
• Deliver continuous improvement by identifying process optimization opportunities, incorporating best practices, and staying abreast of emerging technologies

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

Our Corporate Technology team relies on smart, driven people like you to develop applications and provide tech support for all our corporate functions across our network. Your efforts will touch lives all over the financial spectrum and across all our divisions: Global Finance, Corporate Treasury, Risk Management, Human Resources, Compliance, Legal, and within the Corporate Administrative Office. You’ll be part of a team specifically built to meet and exceed our evolving technology needs, as well as our technology controls agenda.