Senior Certified Pharmacy Technician
Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.
Models and delivers a distinctive and delightful customer experience. Job Responsibilities/Tasks Customer Experience
- Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
- Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
- Develops strong relationships with most valuable customers.
- Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
- Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
- Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
- Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
- Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.
- Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
- Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
- Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
- May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.
- Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.
- Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.
- Complies with all company policies and procedures; maintains respectful relationships with coworkers.
- Completes special assignments and other tasks as assigned.
- Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB certification as condition of promotion to senior technician.
- Attends training and completes PPLs requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.
- PTCB or ExCPT certification (except in Puerto Rico)
- One year of work experience as a pharmacy technician in a retail or hospital setting.
- Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
- Requires willingness to work flexible schedule, including evening and weekend hours.
- Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy, Health System Pharmacy locations, or in locations where this role is covered under a collective bargaining agreement)
- Prefer to have prior work experience with Walgreens.
- Prefer good math skills (counting, measuring and weighing medications).
- Prefer basic level PC skills (for example: start up and shut down computer, use mouse to point and click, start and close programs, switch between programs, save files, print documents and/or access information on-line).
- Prefer the knowledge of store inventory control.
Salary Range: $20.5 - $27.5 / Hourly
Recommended Jobs
Psychiatric Mental Health Nurse Practitioner
Job Description Job Description Description: Psychiatric Mental Health Nurse Practitioner (PMHNP) Job Type Full-time Princeton, NJ Description Company Overview Tree of Life Coun…
Dean K-12
The Queen City Difference We expect academic and character excellence from QCACS students, and our leaders help foster a dynamic learning environment where students receive the necessary prepa…
Material Handler I
Job Description Job Description The purpose of the Material Handler I position is to move goods from point to point within the warehouse or distribution center to supply production areas with pro…
Medical Receptionist
Job Description Job Description Benefits/Perks Great small business work environment Flexible scheduling Paid time off, sick time, retirement benefit, and more! Company Overview Ame…
GSB Sales Summer Internship
Job Description Job Description Residential Trash Bin Cleaning Sales Program The GSB Sales Internship provides driven individuals the opportunity to develop essential skills in sales, persuasi…
Memory Care CNA
Job Description Job Description Overview We create communities where employees thrive in their work, helping our residents thrive in their homes. Atria Senior Living’s family of brands ha…
Life Insurance Position - State Farm Agent Team Member
Job Description Job Description Benefits: ~401(k) ~401(k) matching ~ Bonus based on performance ~ Competitive salary ~ Flexible schedule ~ Paid time off ~ Training & development …
Founding General Manager & Head Coach (Hoboken)
Overview: The Founding General Manager (GM) will play a pivotal role in launching and leading our new location, Hoboken. You’re not just opening doors; you’re setting the tone, building the team, …
Seasonal Order Picker
We are looking for an seasonal Order Picker (Cherry Picker) responsible to ensure an accurate and timely course of products. The cherry picker is a lift-assist device that raises the operator up to 3…
FOOD SERVICE WORKER (PART TIME)
Job Description Job Description We are hiring immediately for part time FOOD SERVICE WORKER positions. Location : Marlboro School District - 355 County Road, Route 520, Marlboro, NJ 0…